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Resolved I'm being ripped off on swappa

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einmusiker

einmusiker

macrumors 68040
Original poster
Apr 26, 2010
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I can't believe it. I thought swappa was supposed to be the best place to sell. I got the 7 on day one and sold it for $710 the next day. That buyer gave an incorrect address so I could not ship it per PayPal guidelines. It took 10 days to resolve the issue. I then sold it again at a loss for 680. The sale was closed on Sunday at my request because there was no word from the buyer. Now today the buyer posts on the sale page that he received a locked sprint phone instead of a Verizon phone. That is a complete lie and I'm now expecting a PayPal chargeback. Anyone else get ripped off on swappa?
 
einmusiker said:
I can't believe it. I thought swappa was supposed to be the best place to sell. I got the 7 on day one and sold it for $710 the next day. That buyer gave an incorrect address so I could not ship it per PayPal guidelines. It took 10 days to resolve the issue. I then sold it again at a loss for 680. The sale was closed on Sunday at my request because there was no word from the buyer. Now today the buyer posts on the sale page that he received a locked sprint phone instead of a Verizon phone. That is a complete lie and I'm now expecting a PayPal chargeback. Anyone else get ripped off on swappa?
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Should be pretty easy to prove that it was a Verizon phone with the sales receipt.
 
einmusiker said:
I can't believe it. I thought swappa was supposed to be the best place to sell. I got the 7 on day one and sold it for $710 the next day. That buyer gave an incorrect address so I could not ship it per PayPal guidelines. It took 10 days to resolve the issue. I then sold it again at a loss for 680. The sale was closed on Sunday at my request because there was no word from the buyer. Now today the buyer posts on the sale page that he received a locked sprint phone instead of a Verizon phone. That is a complete lie and I'm now expecting a PayPal chargeback. Anyone else get ripped off on swappa?
Click to expand...
Wouldn't PayPal require that the phone be returned to you?
 
Not sure how you guys are rationalizing your hate. I am paying for that phone over the life of my contract. What I did is perfectly legal what he's doing is not. And I sold mine for less than retail plus taxes which was the lowest price on there.
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onepoint said:
Wouldn't PayPal require that the phone be returned to you?
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Thor_1 said:
Should be pretty easy to prove that it was a Verizon phone with the sales receipt.
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Yes and yes but I have the sneaky suspicion he will send me back a different phone. Probably a beat up sprint phone and say it was what he received
 
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Swappa sucks. Sold a guy a 6p 3 months ago. He commented how great and happy he was and item better than expected. Two days ago he wants a return because it's not connecting to Verizon. Never selling phones on there again.
 
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So, you sucked up stock of a very high demand product (at the time, regular 7s are a dime a dozen now), just to turn around and gouge buyer and make a nice profit and you got stiffed?

No hate here, like someone else said, karma will eventually getcha.
 
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noobinator said:
Won't you just provide proof it's a Verizon phone?
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I've done that on swappa. My worry is that PayPal will not care. They will tell him to return what he received and refund him and take the money out of my account.
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Zimmy68 said:
So, you sucked up stock of a very high demand product (at the time, regular 7s are a dime a dozen now), just to turn around and gouge buyer and make a nice profit and you got stiffed?

No hate here, like someone else said, karma will eventually getcha.
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NO. it was my only upgrade purchase. Try not to jump to conclusions
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Zimmy68 said:
So, you sucked up stock of a very high demand product (at the time, regular 7s are a dime a dozen now), just to turn around and gouge buyer and make a nice profit and you got stiffed?

No hate here, like someone else said, karma will eventually getcha.
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Gauge a buyer by selling for less than retail plus taxes???? I cleared 620 after shipping and fees what are you thinking?
 
einmusiker said:
I've done that on swappa. My worry is that PayPal will not care. They will tell him to return what he received and refund him and take the money out of my account.
Click to expand...

And the guy might send you something different back in return. :(

I'd film myself opening whatever he sends back and make sure the IMEI matches the original. I feel your pain.

Those saying he's making money, he isn't. He sold it for Apple price + tax (or less).
 
einmusiker said:
I've done that on swappa. My worry is that PayPal will not care. They will tell him to return what he received and refund him and take the money out of my account.
[doublepost=1476286101][/doublepost]
NO. it was my only upgrade purchase. Try not to jump to conclusions
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What conclusion did I jump to?
Were you flipping it or not? Let's not straw man here, I don't care how you leveraged your upgrade and lost the bet.
You bought a phone with no intention of keeping to profit, right?
 
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@einmusiker Where did you buy that phone? Assuming you did something like a "BBM and Sell" that Verizon UDP customers do? If so, did you make sure to activate the phone on Verizon before selling it? Are you familiar with the US Reseller Flex Policy?
 
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noobinator said:
And the guy might send you something different back in return. :(

I'd film myself opening whatever he sends back and make sure the IMEI matches the original. I feel your pain.

Those saying he's making money, he isn't. He sold it for Apple price + tax (or less).
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We are not saying he is making money, we are saying, he was trying to and things didn't work out.
 
This is why I use Gazelle. They may not have the best prices but its the most painless way to sell your phone IMO. They send you a box with a prepaid label, send it in, and they pay you within a week. I used to do eBay but they are annoying to deal with and take a cut of the sale anyway.
 
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It's pretty easy to prove if your story is legit.

Verizon receipt and paperwork will show the IMEI. The box shows the IMEI. And the phone shows the IMEI.

You can provide that info easily both on swappa via comments (get staff involved) and via PayPal if the need arises.

What you did was a dick move, but even so, protect yourself and provide your proof via all outlets. Cover your bases and it'll be fine.
 
My bad, if you took it as an upgrade but didn't want to keep so decided to sell them I don't really see anything morally wrong with that. Willing to admit I jumped to the wrong conclusion and offer you my apologies.

As others have said here it's a very unfair business as PayPal so often just automatically side with the buyer. Did you take any precaution by noting/photographing the IMEI number. Filming yourself showing the phone as working and then packaging the phone is also a good way to try and pre-empt this sort of thing happening.
The fact you can prove you had a Verizon phone is at least a positive.

Keep us updated.
 
Zimmy68 said:
What conclusion did I jump to?
Were you flipping it or not? Let's not straw man here, I don't care how you leveraged your upgrade and lost the bet.
You bought a phone with no intention of keeping to profit, right?
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Wrong. I did not profit. I will be paying more for the price of the phone over the life of my contract than I sold it for
 
Zimmy68 said:
We are not saying he is making money, we are saying, he was trying to and things didn't work out.
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Lol, lock him up! He tried to sell his property! How dare he, commissar!

Perhaps we should run all transactions past your random moral standards test before they're approved. :rolleyes:

OP - I feel for you. It's a shame the world is full of people so happy to totally rip others off. It's happened to me recently and is definitely becoming more prevalent. Like other posters have said, I try not to use eBay or PayPal for high value items anymore.
 
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rsbacon said:
@einmusiker Where did you buy that phone? Assuming you did something like a "BBM and Sell" that Verizon UDP customers do? If so, did you make sure to activate the phone on Verizon before selling it? Are you familiar with the US Reseller Flex Policy?
Click to expand...
I bought through Best Buy but did not activate it. Maybe that's the problem? Can the buyer take it to a Verizon store to activate it?
 
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