My mom is in her seventies. It is amazing that she has now had two iMacs, and she loves them to death and she gets emails from all her oldster friends and she has taken to computers like a fish to water. (I got her an old 'webTV' thing back in the late nineties which she used until 2002 when she got the G3 iMac.) Anyway, I also helped her get a HP camera, which she loves because she travels all the time. Somethings wrong now. Something corrupted on her HP, I could not get files off the camera even with iLife 06, and there are these video files that I think my bro took on the camera that seem to be stuck there. That was weird and I couldn't seem to trouble shoot more than just have her change out the camera memory chip.
So then, I'm over there the other day, and the machine tells me I have to re install Tiger, or that it is reinstalling Tiger for me. She loses all her saved Email from the beginning of the year, when she bought the computer after restart.
Then, I'm helping her type something up, she's got a new copy of Word 2004, and I can't save or properly use Word because it literally doesn't show the EDIT or VIEW menus in the menu bar. I am completely perplexed. The only thing I can think of is that she has a corrupted file from her camera that is somehow playing havoc on her system. I will be happy to reinstall Tiger, but just thought this was very weird. Also, she could not shut down the computer the other day, it was just running fans ablaze. Any thoughts?
So then, I'm over there the other day, and the machine tells me I have to re install Tiger, or that it is reinstalling Tiger for me. She loses all her saved Email from the beginning of the year, when she bought the computer after restart.
Then, I'm helping her type something up, she's got a new copy of Word 2004, and I can't save or properly use Word because it literally doesn't show the EDIT or VIEW menus in the menu bar. I am completely perplexed. The only thing I can think of is that she has a corrupted file from her camera that is somehow playing havoc on her system. I will be happy to reinstall Tiger, but just thought this was very weird. Also, she could not shut down the computer the other day, it was just running fans ablaze. Any thoughts?