IMAC KEEPS DELETING FILES

[FELIX22@]

My imac desktop at work has been randomly deleting footages, folders, project files, it goes as far as deleting some of these files from inside a folder, I was working on premiere pro one time and the software notified me that a video has gone offline. I checked to discover the video has been deleted. I had a duplicate of the video and tried puting it back into the same folder, but despite not visibly seeing the video again, the system notified that there is a video with same name and thereby won't copy it there. I had to copy the video in another folder before I could relink it with my project.

Now I had the same isse again, I was working on a project on my desktop and saved the project on my ups power supply due to power outage and shut down. On restarting my system, the project file is gone, the autosave folder is gone, some other videos are gone, premiere pro's recent projects is not listing the previous project I was working on as an option in their recent documents. I have lost it sincerely, there's no duplicate for any of the videos in that folder, I can't even get my hands on the autosave folder to start from in more recent time.

I don't know what to do. Data recovery apps have been used and they don't show that file in the recovered files brought back, it is skipped, while files before and after it are recovered. It's not in the bin.. What do I do?

 

[Fishrrman]

Do you have an "IT" department at work?
If so, you should contact them.

Do you use iCloud?
Could these folders (and files inside) be "ending up there"?
(not sure how iCloud works, I've never used it for file storage).

If you want to have "project files" where they WON'T be deleted, get an EXTERNAL USB3 drive (a USB3 SSD would do).

As soon as you're finished working on them, COPY THEM to the external drive.
Then, DISCONNECT the external drive and put it somewhere safe.

Then, when you're going to work on the project again, RE-connect the external drive.

That's what I'd try.

 

[rpmurray]

Which macOS are you using? This may be a new "feature" (AKA bug).

 

[ignatius345]

I don't know what to do. Data recovery apps have been used and they don't show that file in the recovered files brought back, it is skipped, while files before and after it are recovered. It's not in the bin.. What do I do?

You should be running Time Machine backups, hourly.

Unclear why files are disappearing, but you need to be making backups.