iMac & MacBookPro what happens in Shanghai?

MRU

MRU

macrumors Penryn
Well a lot of people are wondering why their FedEx or TNT shipments seem to take ages to move status from Shanghai.

Some may, other may not know that actually a different company handles that part of the journey.

Kuehne+Nagel

I have found a tracking site that will let you track your status of order up to the switch over to FedEx or TNT from shanghai that may prove helpful to some...

Here you go

TRACK ME HERE...

Hope it proves of some use to all iMac & Macbookpro orders :D
 
I have no "Kuehne+Nagel tracking number" in my shipping notification email or on the Order Status page. :(
 
Hey, my computer left china a few days ago. Ive been following it with the apecode tracker. The last update i got it said flight booked, then flight departed. Its been 3 days and i havnt gotten any new info. How do i know what tracker to follow next?
 
the_insider said:
Hey, my computer left china a few days ago. Ive been following it with the apecode tracker. The last update i got it said flight booked, then flight departed. Its been 3 days and i havnt gotten any new info. How do i know what tracker to follow next?
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Switzerland.. Probably TNT now :)
 
the_insider said:
Hey, my computer left china a few days ago. Ive been following it with the apecode tracker. The last update i got it said flight booked, then flight departed. Its been 3 days and i havnt gotten any new info. How do i know what tracker to follow next?
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ah the airplane crashed???:D :D
 
well i checked the tnt tracking, the fedex tracking, and the apecode tracking and still nothing. should i be worried? :eek:
 
the_insider said:
well i checked the tnt tracking, the fedex tracking, and the apecode tracking and still nothing. should i be worried? :eek:
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Nah. I have to be worried.. Tracking not working from Apple and TNT still saying...

25 Jan 2006 16:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems

Current Status: EXCEPTION

WTF is 'exception' ? and what the hell is a Linehaul delay?
 
MacRumorUser said:
Nah. I have to be worried.. Tracking not working from Apple and TNT still saying...

25 Jan 2006 16:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems

Current Status: EXCEPTION

WTF is 'exception' ? and what the hell is a Linehaul delay?
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ouch. i have no idea what that means. best of luck to you and your mac. I hope when i wake up there will be an update.
 
ok well. now im worried. Its been 72 hours and i have no idea where my shipment is. what should i do??

i checked the apple "order status" tracking, the TNT, and FedEx.
 

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the_insider said:
ok well. now im worried. Its been 72 hours and i have no idea where my shipment is. what should i do??

i checked the apple "order status" tracking, the TNT, and FedEx.
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Maybe stop acting like a 4 year old waiting for Santa Claus? :)
 
Can someone tell me where to find my Kuehne+Nagel number on the Apple status page or in my notification email? Or is it something only some of us get?

My iMac is in Shanghai through Fed Ex, twiddling its thumbs.
 
There is no Kuehne and Nagle ttracking. They are most likely simply acting as a forwarder in this case and moving product from Apple Shanghai to the terminal. This could particularly be the case with TNT. If a packaged is going via FedEx, apple should have a nightly pick up by FedEx at the warehouse.
TNT is an up and comming shipping company. They are large overseas, but do not have a large presence here in the states. That may be why KN is involved.
Also, scans can be missed so items don't seem to move. The other thing that no one is considering is that once the package arrives in the states, it MUST clear customs. Depending on the back log at customs and if the package has all of the proper documentation it could take a few days. For example, I had 96 rolls of tape held up in Wilmington OH (DHL's hub) for over a week because the package did not have the proper paper work.

Y'all just got to chill. There are not any conspiracies going on here, just the normal transportation and logistics problems associated with international shipping.
 
If the package is still in Shanghai after tomorrow, and hasn't cleared Chinese customs, you probably have to wait a week longer as its Chinese New Year, and everything shuts down for a week holiday.
 
Melvin Furd said:
If the package is still in Shanghai after tomorrow, and hasn't cleared Chinese customs, you probably have to wait a week longer as its Chinese New Year, and everything shuts down for a week holiday.
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omg:eek:

**panic**
 
Melvin Furd said:
If the package is still in Shanghai after tomorrow, and hasn't cleared Chinese customs, you probably have to wait a week longer as its Chinese New Year, and everything shuts down for a week holiday.
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Oh, you have got to be kidding me.
 
can someone here understand what this means??

is the ETA when it will get to my house in switzerland!?
 

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the_insider said:
can someone here understand what this means??

is the ETA when it will get to my house in switzerland!?
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That's really messed up shipping information. It may mean something to K&N but it's definitely illogical. I would say that the ETA into Switzerland should be 1 Feb. but it could also be the date when it is shipped out of Shanghai. It's hard to tell from the info given.

Tracking information over the weekend is notoriously unreliable. I would check it again on Monday.

There's nothing worse than waiting for a new Mac! Hang in there.
 
From the site linked:

"Enter your Kuehne+Nagel tracking number into this box and click the Track button. You can find your Kuehne+Nagel tracking number on the Apple Store status page, and in the shipping notification e-mail. The number should be 10 digits and start with '80' (80xxxxxxxx)"

Could someone please tell me where this tracking number is located on the Order Status page? I don't have a number anywhere starting with an 80, and neither in my shipping notification e-mail. I hope this doesn't mean I'm unable to find out what's going on in Shanghai.
 
Ugg said:
That's really messed up shipping information. It may mean something to K&N but it's definitely illogical. I would say that the ETA into Switzerland should be 1 Feb. but it could also be the date when it is shipped out of Shanghai. It's hard to tell from the info given.

Tracking information over the weekend is notoriously unreliable. I would check it again on Monday.

There's nothing worse than waiting for a new Mac! Hang in there.
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trying to chill out. but its annoying to have NO idea where your $2500 baby is:eek:
 
slb said:
From the site linked:

"Enter your Kuehne+Nagel tracking number into this box and click the Track button. You can find your Kuehne+Nagel tracking number on the Apple Store status page, and in the shipping notification e-mail. The number should be 10 digits and start with '80' (80xxxxxxxx)"

Could someone please tell me where this tracking number is located on the Order Status page? I don't have a number anywhere starting with an 80, and neither in my shipping notification e-mail. I hope this doesn't mean I'm unable to find out what's going on in Shanghai.
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If its not on the email, or in the "Order Status" page, give apple a call, and they will give you the correct number.
 
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