Hi hope someone can help, driving me crazy.
iMac 27 Late 2013, 24gb RAM, 1TB
The mac has worked fine for the 18 months I have owned it and last week started getting the wheel of death, this got worse and worse until unusable.
I call Apple and spent 1.5 hours going through all the resets, clearing caches, running hardware tests, and permissions.
It was a little better but then a day later started to go down hill.
I took it to a local MacMan and he got it working, something to do with the date/time clock and as a result needed a complete clean instail.
It was fine when it came back, all clean, like new.
I have spent the last couple of days get the emails set-up, installing software, mainly CC.
Everything was working great, I wanted to copy off the 'macintosh HD' folder from my time machine and move to to another external hard drive. I copied it to my desktop, not thinking it had the same name as my actual hard drive. It then started acting up and going slow and spinning. I then realised the folder was the same name and decided to trash it (668mb) It kept crashing when trying to empty it. The mac its self seem to be working ok when the folder was in the trash, so there must have been some kind on confict.
It just would not empty the trash, I also tried a third party app, that failed too.
The mac just went down hill again.
I decided to reinstall from a time machine backup from a date before the 'mackinsosh HD' folder was created, at the end of the reinstall, it said success but did not restart as it said it was doing, I restarted the mac abd the deaded folder with a ? in it appeard.
I have now just done a hardware test, got 95% across and hase frozen, been like this 1 hour now, not sure how long it will take or has it crashed.
Hope someone can help, I'm self employed and this is now the second week of no Mac and have some very angry clients wanting their work.
Any Idea's - the upstairs window is looking like a great option at the moment.
Regards
Paul Walker
iMac 27 Late 2013, 24gb RAM, 1TB
The mac has worked fine for the 18 months I have owned it and last week started getting the wheel of death, this got worse and worse until unusable.
I call Apple and spent 1.5 hours going through all the resets, clearing caches, running hardware tests, and permissions.
It was a little better but then a day later started to go down hill.
I took it to a local MacMan and he got it working, something to do with the date/time clock and as a result needed a complete clean instail.
It was fine when it came back, all clean, like new.
I have spent the last couple of days get the emails set-up, installing software, mainly CC.
Everything was working great, I wanted to copy off the 'macintosh HD' folder from my time machine and move to to another external hard drive. I copied it to my desktop, not thinking it had the same name as my actual hard drive. It then started acting up and going slow and spinning. I then realised the folder was the same name and decided to trash it (668mb) It kept crashing when trying to empty it. The mac its self seem to be working ok when the folder was in the trash, so there must have been some kind on confict.
It just would not empty the trash, I also tried a third party app, that failed too.
The mac just went down hill again.
I decided to reinstall from a time machine backup from a date before the 'mackinsosh HD' folder was created, at the end of the reinstall, it said success but did not restart as it said it was doing, I restarted the mac abd the deaded folder with a ? in it appeard.
I have now just done a hardware test, got 95% across and hase frozen, been like this 1 hour now, not sure how long it will take or has it crashed.
Hope someone can help, I'm self employed and this is now the second week of no Mac and have some very angry clients wanting their work.
Any Idea's - the upstairs window is looking like a great option at the moment.
Regards
Paul Walker