Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

nkl984

macrumors member
Original poster
Oct 30, 2020
38
5
Hi guys!

Since this update to macOS Mojave 10.14.6 (18G6032) on my iMac Pro everytime I start the computer I get the dialog box saying that "You shut down your computer because of a problem". I have contacted Apple and they asked me to reinstall from time machine backup and the probem was still present, also factory reinstall mac OS High Sierra and the problem was still present.
I am currently running the Mojave 10.14.6 (18G6032) latest version and still having the same dialog box when starting the computer but if I choose "Quit Safari" before shutting down the computer when I start it the dialog box dissapear.
I'm wondering if any of you here experiencing this issue.
I think this is a Safari Version 14.0 (14610.1.28.1.10) related issue. Any ideea how to fix this?
Note: The iMac Pro is working normally and I get NO restarts. Just when I start the machine I get the dialog box saying "You shut down your computer because of a problem. If you want to open the applications that were open when you shut down, click Open. If you do nothing your computer will continue to login in ... seconds.”
Attached Diagnostic Reports maybe someone can help me. PS: (I'm not a IT guy, I'm a musician)

Also the "Send to Apple" report here maybe that helps:

{"caused_by":"bridgeos","macos_system_state":"shutdown","bug_type":"210","os_version":"Bridge OS 4.6 (17P6610)","timestamp":"2020-10-30 18:39:21.00 +0000","incident_id":"CC30136E-19A4-49CB-AF79-87526B0A8F7E"}
 
Truly I am a few generations behind you. However over the years, I have found I have far fewer difficulties if I first log out then shutdown. Logging out closes any open applications, if you are sure to deselect the option to re-open when logging back in.

Just one of those habits that has carried over from the Tiger era running on an eMac that had seen better days. That technique cured a shutdown issue on the eMac.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.