iMac Pro lifetime warranty?

[steveOooo]

If spending £10,000 on a computer, I'd expect it to last for 10+years

My 2010 mp that I bought 6 years ago is still going strong and does everything I need.

Does the iMac Pro come with any additional AppleCare? What happens if an ssd fails in year 4 of ownership?

Seems a risk for mere mortals / non big businesses

 

[MadDane]

The warranty is the same as on any other Apple product. So if it fails after 4 years, any repair will be made out if warranty (unless you have extra warranty that covers that long).

And I don't think the iMac Pro is targeted at mere mortals. It is targeted at people that really benefit from the extra power in a way that can speed up their workflow and thereby generating more income.

 

[HDFan]

So if it fails after 4 years,

In the U.S. you are covered for 3 years, assuming standard Mac AppleCare:

https://www.apple.com/support/products/mac.html

 

[Anonymous Freak]

Dell Precision and HP Visualize workstations have similar warranties. 1 year with optional 3 year is fairly standard in computer warranties. Dell offers a 5 year, HP tops out at 3, just like Apple.

In the U.S. you are covered for 3 years, assuming standard Mac AppleCare:

https://www.apple.com/support/products/mac.html

Standard AppleCare is 1 year. AppleCare+, which costs money, extends that to 3 years.

 

[maflynn]

What happens if an ssd fails in year 4 of ownership?

You pay for the repair. Apple is not providing any longer or additional coverage for their professional level computer.

You can easily 7,000 dollars on a Mac Pro and that machine which has been out for so many years only comes with a standard one year warranty. I don't see apple changing their warranty periods just because they slapped the word pro (and charge a lot more) on their computers.

 

[Bradleyone]

That's actually part of my justification for ordering an iMac Pro now: my 8-core Mac Pro (2013) ran out of AppleCare earlier this year and at least once per week it's been failing to power on.

There's no way I'm going to spend a large amount money on a repair for it (and you know a Mac Pro repair is going to be expensive), when I could put it towards a newer, more powerful machine.

At the end of the day, it's a tool of trade. Good tools cost.

Anyway, we see the 5 figure price points and think it's a lot, but it's probably not even in the top 5 of expensive Macs in the past. There was the Lisa aka Macintosh XL, the Macintosh IIfx (which on a family forum I can't print what the "f" stood for, but the "x" stood for "expensive"), a PowerMac 9600, etc. In modern day dollars, these would have been over $10k.

Even the original, basic 128K Macintosh was $2,495 in 1984 dollars, which depending on how you measure value over time, comes to around $6000 if just multiplied by the CPI, but really more like $8,410 if you take the income value (the relative average income that would be to use to buy a commodity, using GDP per capita).

 

[Brookzy]

There is arguably some precedent for extended warranties for high-end products: Apple Watch Edition and Hermès come standard with two years’ warranty, extended to three years with AppleCare+. So Apple could have added an extra year on the iMac Pro.

But the cost of AppleCare on this iMac is so low by comparison to its retail price that a warranty longer than three years would have to be significantly more expensive in my opinion.

 

[mcclorryevan]

That's actually part of my justification for ordering an iMac Pro now: my 8-core Mac Pro (2013) ran out of AppleCare earlier this year and at least once per week it's been failing to power on.

There's no way I'm going to spend a large amount money on a repair for it (and you know a Mac Pro repair is going to be expensive), when I could put it towards a newer, more powerful machine.

At the end of the day, it's a tool of trade. Good tools cost.

Anyway, we see the 5 figure price points and think it's a lot, but it's probably not even in the top 5 of expensive Macs in the past. There was the Lisa aka Macintosh XL, the Macintosh IIfx (which on a family forum I can't print what the "f" stood for, but the "x" stood for "expensive"), a PowerMac 9600, etc. In modern day dollars, these would have been over $10k.

Even the original, basic 128K Macintosh was $2,495 in 1984 dollars, which depending on how you measure value over time, comes to around $6000 if just multiplied by the CPI, but really more like $8,410 if you take the income value (the relative average income that would be to use to buy a commodity, using GDP per capita).

your issue actually just sounds like a PSU, thats a pretty cheap repair

 

[baypharm]

Correct me if I am wrong but I believe that American Express will extend the normal warranty if using one of their charge cards for the purchase.

 

[fokmik]

If spending £10,000 on a computer, I'd expect it to last for 10+years

My 2010 mp that I bought 6 years ago is still going strong and does everything I need.

Does the iMac Pro come with any additional AppleCare? What happens if an ssd fails in year 4 of ownership?

Seems a risk for mere mortals / non big businesses

If you buy a 40.000$ mercedes C class or an 100.000$ S class you get the same years of warranty
so what are you asking here? based on $ Apple should give you more years?
an iphone has 1-2 years that cost 1000....based on your logic this mean an imac pro should have 10 years of warranty
nobody does this

 

[Itzamna]

Warranty works regardless of cost... On Europe you have 2 years on most countries, on the US you have 1year or 3 years if you buy the Applecare Plus.

 

[maxq]

my 8-core Mac Pro (2013) ran out of AppleCare earlier this year and at least once per week it's been failing to power on.

Mine's also out of AppleCare and won't shut down for anything short of holding the power button in. That didn't stop the last o/s upgrade but I can't get to High Sierra as it seems to screw up the upgrade process and it just goes back to the start after each reboot (well each forced power-off and restart).

I dare say it could be fixed one way or another, but I'm not going to screw around any more with my daily machine given that it is basically working and the iMac Pro came along at just the right time (assuming the trash can does keep going for another couple of weeks). Once it's out of daily use and I have some spare time I'll reset everything to defaults and try a complete fresh install of High Sierra to see if I can get it working properly again, as I guess it may just be something silly like a background task that's refusing to close.

This is where I think Apple slipped up with the trash can - they should have had a new model Mac Pro ready for when the first ones started running out of AppleCare then you wouldn't need a lifetime warranty - just buy a new machine each time your AppleCare runs out.