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iMac (Retina 5K, 27-inch, 2019)

krome

krome

macrumors newbie
Original poster
Apr 25, 2005
18
12
Fresno
Constant crashes on this system. I do a lot of video editing but get kernel panics at least once or twice a day. FCPX user and running a G-Tech Shuttle drive via thunderbolt 3. I keep getting similar errors when I crash. Can anyone deciper this?


panic(cpu 10 caller 0xffffff8013dee1e6): Kernel trap at 0xffffff801429c410, type 13=general protection, registers:


CR0: 0x0000000080010033, CR2: 0x000000010d764036, CR3: 0x0000000e31f0d2a1, CR4: 0x00000000003626e0


RAX: 0xffffffa192258b00, RBX: 0xffffffc1c12e3ca8, RCX: 0x0000000000000001, RDX: 0xc5fdaf4554885967


RSP: 0xffffffc1c12e3c70, RBP: 0xffffffc1c12e3ce0, RSI: 0xffffff8753894de8, RDI: 0x0000000000000001


R8: 0x0000000000001000, R9: 0xffffffa192258b00, R10: 0x0000000000000070, R11: 0x0000000000001802


R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xfff7ffa1942ae500, R15: 0xffffff8753894e00


RFL: 0x0000000000010202, RIP: 0xffffff801429c410, CS: 0x0000000000000008, SS: 0x0000000000000010


Fault CR2: 0x000000010d764036, Error code: 0x0000000000000000, Fault CPU: 0xa, PL: 0, VF: 0





Backtrace (CPU 10), Frame : Return Address


0xffffff8013b5b1e0 : 0xffffff8013cbab4d


0xffffff8013b5b230 : 0xffffff8013dfd7e3


0xffffff8013b5b270 : 0xffffff8013dede1a


0xffffff8013b5b2c0 : 0xffffff8013c5fa2f


0xffffff8013b5b2e0 : 0xffffff8013cba3ed


0xffffff8013b5b400 : 0xffffff8013cba6d8


0xffffff8013b5b470 : 0xffffff80144bef9a


0xffffff8013b5b4e0 : 0xffffff8013dee1e6


0xffffff8013b5b660 : 0xffffff8013dedecd


0xffffff8013b5b6b0 : 0xffffff8013c5fa2f


0xffffff8013b5b6d0 : 0xffffff801429c410


0xffffffc1c12e3ce0 : 0xffffff80142a7f63


0xffffffc1c12e3e00 : 0xffffff801427cb68


0xffffffc1c12e3e30 : 0xffffff80142774e5


0xffffffc1c12e3ee0 : 0xffffff8014277311


0xffffffc1c12e3f40 : 0xffffff80143698cb


0xffffffc1c12e3fa0 : 0xffffff8013c601f6





Process name corresponding to current thread: FrameioTransferHelper





Mac OS version:


20D91





Kernel version:


Darwin Kernel Version 20.3.0: Thu Jan 21 00:07:06 PST 2021; root:xnu-7195.81.3~1/RELEASE_X86_64


Kernel UUID: C86236B2-4976-3542-80CA-74A6B8B4BA03


KernelCache slide: 0x0000000013a00000


KernelCache base: 0xffffff8013c00000


Kernel slide: 0x0000000013a10000


Kernel text base: 0xffffff8013c10000


__HIB text base: 0xffffff8013b00000


System model name: iMac19,1 (Mac-AA95B1DDAB278B95)


System shutdown begun: NO


Panic diags file available: YES (0x0)


Hibernation exit count: 0





System uptime in nanoseconds: 37342070258318


Last Sleep: absolute base_tsc base_nano


Uptime : 0x000021f660d53cd9


Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000


Wake : 0x0000000000000000 0x0000001237b976cc 0x0000000000000000


last started kext at 23703957605798: >usb.!UUserHCI 1 (addr 0xffffff7fb459f000, size 102400)


last stopped kext at 23774061631858: >usb.!UUserHCI 1 (addr 0xffffff7fb459f000, size 102400)


loaded kexts:


com.google.drivefs.filesystems.dfsfuse 45.3.0


com.promise.driver.stex 6.2.13


|SCSITaskUserClient 436.40.6


>AudioAUUC 1.70


>AGPM 119


>!APlatformEnabler 2.7.0d0


>X86PlatformShim 1.0.0


@fsplaceholder 1.14.0


@filesystems.autofs 3.0


@fileutil 20.036.15


>!AUpstreamUserClient 3.6.8


@kext.AMDFramebuffer 4.0.2


@kext.AMDRadeonX5000 4.0.2


@kext.AMDRadeonServiceManager 4.0.2


>!AGraphicsDevicePolicy 6.2.2


@AGDCPluginDisplayMetrics 6.2.2


>pmtelemetry 1


>LuaHardwareAccess 1.0.16


>!A!IKBLGraphics 16.0.1


>!AHDA 283.15


|IOUserEthernet 1.0.1


|IO!BSerialManager 8.0.3d9


@Dont_Steal_Mac_OS_X 7.0.0


>!AHV 1


>!ADiskImages2 1


>!A!IPCHPMC 2.0.1


>!A!ICFLGraphicsFramebuffer 16.0.1


@kext.AMD10000!C 4.0.2


>eficheck 1


>!AThunderboltIP 4.0.3


>!AGFXHDA 100.1.431


>!A!ISlowAdaptiveClocking 4.0.0


>!AMCCSControl 1.14


>!ASMCLMU 212


>BCMWLANFirmware4378.Hashstore 1


>BCMWLANFirmware4377.Hashstore 1


>BCMWLANFirmware4364.Hashstore 1


>BCMWLANFirmware4355.Hashstore 1


@filesystems.tmpfs 1


@filesystems.hfs.kext 556.60.1


@BootCache 40


@!AFSCompression.!AFSCompressionTypeZlib 1.0.0


@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1


>!ASDXC 1.9.0


|!ABCM5701Ethernet 11.0.0


>!ABCMWLANBusInterfacePCIeMac 1


@filesystems.apfs 1677.81.1


>!AAHCIPort 346


@private.KextAudit 1.0


>!AACPIButtons 6.1


>!ARTC 2.0


>!ASMBIOS 2.1


>!AACPIEC 6.1


>!AAPIC 1.7


@!ASystemPolicy 2.0.0


@nke.applicationfirewall 310


|IOKitRegistryCompatibility 1


|EndpointSecurity 1


|IOSCSIParallel!F 3.0.0


@kext.triggers 1.0


@kext.AMDRadeonX5400HWLibs 1.0


@kext.AMDRadeonX5000HWServices 4.0.2


>!AGraphicsControl 6.2.2


>DspFuncLib 283.15


@kext.OSvKernDSPLib 529


|IOAVB!F 930.1


|IO!BHost!CUARTTransport 8.0.3d9


|IO!BHost!CTransport 8.0.3d9


|IOAccelerator!F2 439.52


>!AHDA!C 283.15


|IOHDA!F 283.15


>!A!ILpssUARTv1 3.0.60


>!A!ILpssUARTCommon 3.0.60


>!AOnboardSerial 1.0


>!ASMBusPCI 1.0.14d1


@kext.AMDSupport 4.0.2


|IONDRVSupport 585


|IOAudio!F 300.6.1


@vecLib.kext 1.2.0


>X86PlatformPlugin 1.0.0


>IOPlatformPlugin!F 6.0.0d8


@plugin.IOgPTPPlugin 900.11


|IOEthernetAVB!C 1.1.0


@!AGPUWrangler 6.2.2


@!AGraphicsDeviceControl 6.2.2


|IOSlowAdaptiveClocking!F 1.0.0


>!ASMBus!C 1.0.18d1


|IOGraphics!F 585


>usb.!UHub 1.2


>!AThunderboltPCIUpAdapter 4.1.1


>!AThunderboltDPOutAdapter 8.1.4


>!AThunderboltDPInAdapter 8.1.4


>!AThunderboltDPAdapter!F 8.1.4


>!AThunderboltPCIDownAdapter 4.1.1


>!AHPM 3.4.4


>!A!ILpssI2C!C 3.0.60


>!A!ILpssI2C 3.0.60


>!A!ILpssDmac 3.0.60


>usb.networking 5.0.0


>usb.!UHostCompositeDevice 1.2


>!ABSDKextStarter 3


|IOSurface 289.3


@filesystems.hfs.encodings.kext 1


>!AThunderboltNHI 7.2.8


|IOThunderbolt!F 9.3.2


>!ABCMWLANCoreMac 1.0.0


|IOSerial!F 11


|IO80211!FV2 1200.12.2b1


|IOSkywalk!F 1


>mDNSOffloadUserClient 1.0.1b8


>IOImageLoader 1.0.0


>corecapture 1.0.4


|IONVMe!F 2.1.0


|IOAHCI!F 294


>usb.!UXHCIPCI 1.2


>usb.!UXHCI 1.2


|IOUSB!F 900.4.2


>!AEFINVRAM 2.1


>!AEFIRuntime 2.1


|IOSMBus!F 1.1


|IOHID!F 2.0.0


$!AImage4 3.0.0


|IOTimeSync!F 900.11


|IONetworking!F 3.4


>DiskImages 493.0.0


|IO!B!F 8.0.3d9


|IOReport!F 47


|IO!BPacketLogger 8.0.3d9


$quarantine 4


$sandbox 300.0


@Kext.!AMatch 1.0.0d1


|CoreAnalytics!F 1


>!ASSE 1.0


>!AKeyStore 2


>!UTDM 511.60.2


|IOUSBMass!SDriver 184.40.6


|IOSCSIBlockCommandsDevice 436.40.6


|IO!S!F 2.1


|IOSCSIArchitectureModel!F 436.40.6


>!AMobileFileIntegrity 1.0.5


@kext.CoreTrust 1


>!AFDEKeyStore 28.30


>!AEffaceable!S 1.0


>!ACredentialManager 1.0


>KernelRelayHost 1


|IOUSBHost!F 1.2


>!UHostMergeProperties 1.2


>usb.!UCommon 1.0


>!ABusPower!C 1.0


>!ASEPManager 1.0.1


>IOSlaveProcessor 1


>!AACPIPlatform 6.1


>!ASMC 3.1.9


|IOPCI!F 2.9


|IOACPI!F 1.4


>watchdog 1


@kec.pthread 1


@kec.corecrypto 11.1


@kec.Libm 1
 
Another crash today


panic(cpu 12 caller 0xffffff80109ee1e6): Kernel trap at 0xffffff7f983075a7, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000001426f1000, CR3: 0x000000073bc5722e, CR4: 0x00000000003626e0
RAX: 0xfff7ff7f98525050, RBX: 0x0000000000000144, RCX: 0x0000000000000005, RDX: 0x0000000000000000
RSP: 0xffffffc1ba2e35c0, RBP: 0xffffffc1ba2e3650, RSI: 0xffffff93df8a7200, RDI: 0xffffff93df7e2a00
R8: 0xffffff93de15ec30, R9: 0x0000000000000000, R10: 0x000000000000002d, R11: 0x000000000000005f
R12: 0x0000000000000168, R13: 0x0000000000000168, R14: 0x0000000000000002, R15: 0xffffff93e403a000
RFL: 0x0000000000010246, RIP: 0xffffff7f983075a7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001426f1000, Error code: 0x0000000000000000, Fault CPU: 0xc, PL: 0, VF: 0

Backtrace (CPU 12), Frame : Return Address
0xffffff801075c1e0 : 0xffffff80108bab4d
0xffffff801075c230 : 0xffffff80109fd7e3
0xffffff801075c270 : 0xffffff80109ede1a
0xffffff801075c2c0 : 0xffffff801085fa2f
0xffffff801075c2e0 : 0xffffff80108ba3ed
0xffffff801075c400 : 0xffffff80108ba6d8
0xffffff801075c470 : 0xffffff80110bef9a
0xffffff801075c4e0 : 0xffffff80109ee1e6
0xffffff801075c660 : 0xffffff80109edecd
0xffffff801075c6b0 : 0xffffff801085fa2f
0xffffff801075c6d0 : 0xffffff7f983075a7
0xffffffc1ba2e3650 : 0xffffff7fb0f5027e
0xffffffc1ba2e3690 : 0xffffff7fb0f50608
0xffffffc1ba2e3930 : 0xffffff7f982f912d
0xffffffc1ba2e3950 : 0xffffff7fb0f517a8
0xffffffc1ba2e39e0 : 0xffffff7fb0f4f824
0xffffffc1ba2e3a40 : 0xffffff7fb0f4f60d
0xffffffc1ba2e3a90 : 0xffffff7fb0f4e6c1
0xffffffc1ba2e3ad0 : 0xffffff801104628e
0xffffffc1ba2e3b20 : 0xffffff801105045b
0xffffffc1ba2e3c80 : 0xffffff80109a8e51
0xffffffc1ba2e3d90 : 0xffffff80108c0147
0xffffffc1ba2e3e00 : 0xffffff8010896905
0xffffffc1ba2e3e60 : 0xffffff80108ae062
0xffffffc1ba2e3ef0 : 0xffffff80109d1fc3
0xffffffc1ba2e3fa0 : 0xffffff8010860216
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(439.52)[7B467C8D-2528-3663-8024-B09E1DCED75A]@0xffffff7fb0f0b000->0xffffff7fb0f74fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[2A454117-CDAA-301F-B609-BA396742C91A]@0xffffff8011e01000->0xffffff8011e15fff
dependency: com.apple.iokit.IOGraphicsFamily(585)[EF8876FC-C6D6-3D53-9915-762EF4F12870]@0xffffff7fb1063000->0xffffff7fb1091fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[BF2C5E86-1E8F-3FD4-9874-7738178FA73B]@0xffffff801321f000->0xffffff8013246fff
dependency: com.apple.iokit.IOReportFamily(47)[D3C4FAA4-8F06-3C5C-AB36-4BE632CCE051]@0xffffff8013255000->0xffffff8013257fff
dependency: com.apple.iokit.IOSurface(289.3)[22DEF369-CE8F-3ACF-BD1E-4CE16AAB209A]@0xffffff8013366000->0xffffff8013381fff
com.apple.kext.AMDRadeonX5000(4.0.2)[8E6F9952-223A-36DE-9909-06A105A16FF7]@0xffffff7f982f0000->0xffffff7f98512fff
dependency: com.apple.iokit.IOAcceleratorFamily2(439.52)[7B467C8D-2528-3663-8024-B09E1DCED75A]@0xffffff7fb0f0b000->0xffffff7fb0f74fff
dependency: com.apple.iokit.IOGraphicsFamily(585)[EF8876FC-C6D6-3D53-9915-762EF4F12870]@0xffffff7fb1063000->0xffffff7fb1091fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[BF2C5E86-1E8F-3FD4-9874-7738178FA73B]@0xffffff801321f000->0xffffff8013246fff
dependency: com.apple.iokit.IOSurface(289.3)[22DEF369-CE8F-3ACF-BD1E-4CE16AAB209A]@0xffffff8013366000->0xffffff8013381fff

Process name corresponding to current thread: Final Cut Pro

Mac OS version:
20D91

Kernel version:
Darwin Kernel Version 20.3.0: Thu Jan 21 00:07:06 PST 2021; root:xnu-7195.81.3~1/RELEASE_X86_64
Kernel UUID: C86236B2-4976-3542-80CA-74A6B8B4BA03
KernelCache slide: 0x0000000010600000
KernelCache base: 0xffffff8010800000
Kernel slide: 0x0000000010610000
Kernel text base: 0xffffff8010810000
__HIB text base: 0xffffff8010700000
System model name: iMac19,1 (Mac-AA95B1DDAB278B95)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0

System uptime in nanoseconds: 182279183577108
Last Sleep: absolute base_tsc base_nano
Uptime : 0x0000a5c82dfcb2a3
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x00000011ef68194e 0x0000000000000000
last started kext at 181189551825363: >usb.!UUserHCI 1 (addr 0xffffff7fb119f000, size 102400)
last stopped kext at 176810650163207: >usb.!UUserHCI 1 (addr 0xffffff7fb119f000, size 102400)
loaded kexts:
com.promise.driver.stex 6.2.13
com.google.drivefs.filesystems.dfsfuse 45.3.0
>usb.!UUserHCI 1
|SCSITaskUserClient 436.40.6
>AudioAUUC 1.70
>!APlatformEnabler 2.7.0d0
>AGPM 119
>X86PlatformShim 1.0.0
@fsplaceholder 1.14.0
@fileutil 20.036.15
@filesystems.autofs 3.0
>!AUpstreamUserClient 3.6.8
@kext.AMDFramebuffer 4.0.2
@kext.AMDRadeonX5000 4.0.2
@kext.AMDRadeonServiceManager 4.0.2
>!AHDA 283.15
>!AGraphicsDevicePolicy 6.2.2
@AGDCPluginDisplayMetrics 6.2.2
>pmtelemetry 1
>LuaHardwareAccess 1.0.16
|IOUserEthernet 1.0.1
>!A!IKBLGraphics 16.0.1
|IO!BSerialManager 8.0.3d9
@Dont_Steal_Mac_OS_X 7.0.0
>!AHV 1
>!ADiskImages2 1
>!A!ICFLGraphicsFramebuffer 16.0.1
>!AThunderboltIP 4.0.3
@kext.AMD10000!C 4.0.2
>!A!ISlowAdaptiveClocking 4.0.0
>!A!IPCHPMC 2.0.1
>!AGFXHDA 100.1.431
>eficheck 1
>!ASMCLMU 212
>!AMCCSControl 1.14
>BCMWLANFirmware4378.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4355.Hashstore 1
@filesystems.tmpfs 1
@filesystems.hfs.kext 556.60.1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
>!ASDXC 1.9.0
|!ABCM5701Ethernet 11.0.0
>!ABCMWLANBusInterfacePCIeMac 1
@filesystems.apfs 1677.81.1
>!AAHCIPort 346
@private.KextAudit 1.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 310
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
|IOSCSIParallel!F 3.0.0
>!AThunderboltPCIUpAdapter 4.1.1
>!AThunderboltDPOutAdapter 8.1.4
@kext.triggers 1.0
@kext.AMDRadeonX5400HWLibs 1.0
@kext.AMDRadeonX5000HWServices 4.0.2
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
>!AGraphicsControl 6.2.2
|IOAVB!F 930.1
|IOAccelerator!F2 439.52
|IO!BHost!CUARTTransport 8.0.3d9
|IO!BHost!CTransport 8.0.3d9
@kext.AMDSupport 4.0.2
>X86PlatformPlugin 1.0.0
@!AGPUWrangler 6.2.2
|IOSlowAdaptiveClocking!F 1.0.0
>IOPlatformPlugin!F 6.0.0d8
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
>!ASMBusPCI 1.0.14d1
>!AHDA!C 283.15
|IOHDA!F 283.15
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
@!AGraphicsDeviceControl 6.2.2
|IONDRVSupport 585
|IOGraphics!F 585
>!ASMBus!C 1.0.18d1
@plugin.IOgPTPPlugin 900.11
|IOEthernetAVB!C 1.1.0
>!AThunderboltDPInAdapter 8.1.4
>!AThunderboltDPAdapter!F 8.1.4
>!AThunderboltPCIDownAdapter 4.1.1
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssI2C 3.0.60
>!A!ILpssDmac 3.0.60
>usb.!UHub 1.2
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!ABSDKextStarter 3
|IOSurface 289.3
@filesystems.hfs.encodings.kext 1
>!AThunderboltNHI 7.2.8
|IOThunderbolt!F 9.3.2
>!ABCMWLANCoreMac 1.0.0
|IOSerial!F 11
|IO80211!FV2 1200.12.2b1
|IOSkywalk!F 1
>mDNSOffloadUserClient 1.0.1b8
>IOImageLoader 1.0.0
>corecapture 1.0.4
|IONVMe!F 2.1.0
|IOAHCI!F 294
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$!AImage4 3.0.0
|IOTimeSync!F 900.11
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 8.0.3d9
|IOReport!F 47
|IO!BPacketLogger 8.0.3d9
$quarantine 4
$sandbox 300.0
@Kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 511.60.2
|IOUSBMass!SDriver 184.40.6
|IOSCSIBlockCommandsDevice 436.40.6
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436.40.6
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.corecrypto 11.1
@kec.Libm 1
 
Have you added RAM?
(If so, have you taken out the 3rd-party RAM and put the factory RAM back in?)

What happens if you DISCONNECT the tbolt drive and run that way for a while?
 
Fishrrman said:
Have you added RAM?
(If so, have you taken out the 3rd-party RAM and put the factory RAM back in?)

What happens if you DISCONNECT the tbolt drive and run that way for a while?
Click to expand...
I edit for a living and pretty much depend on running a TB3 RAID. Definitely happens more when the computer is stressed.
 
It happened 4 times yesterday, RAM has been upgraded when I purchased the mac. I don't have any other sticks to try. Might have to just send it in.
 
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