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imofean

macrumors member
Original poster
Oct 17, 2008
40
0
I'm using a late 2015 iMac 8g ram.

I found that the CPU usage spike to 100% occasionally. I've tried to replicate the problem and it only happened while I watch livestreams on YouTube and twitch. Everything slow down until CPU usage returns to normal, it usually takes 10 - 20 sec.

But there is no problem while I'm watch YouTube video (1080, 4K etc) or using other streaming service e.g. Netflix, HBO max.

I tried to clean install Big Sur but the problem has been persisted.
Here is the Etrecheck report. I guess the problem is related to graphic rendering while watching livestream?

EtreCheck Report
EtreCheckPro version: 6.5.2 (6F007)


Report generated: 2021-10-05 20:24:52


Download EtreCheckPro from https://etrecheck.com


Runtime: 3:57


Major Issues: None

Minor Issues:


These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


No Time Machine backup - Time Machine backup not found.


Apps crashing - There have been numerous app crashes.


Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.


Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.


Runaway user process - A user process is using a large percentage of your CPU.


x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.


Limited drive access - More information may be available with Full Drive Access.


Kernel extensions present - This computer has kernel extensions that may not work in the future.


Hardware Information:

iMac (Retina 5K, 27-inch, Late 2015)
iMac Model: iMac17,1
3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867
BANK 0/DIMM1 - Empty
BANK 1/DIMM0 - 4 GB DDR3 1867
BANK 1/DIMM1 - Empty

Video Information:

AMD Radeon R9 M390 - VRAM: 2 GB
iMac (built-in) 5120 x 2880
ASUS VG289 6016 x 3384

Drives:

disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 8.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 180.00 GB
disk1 [APFS Virtual drive] 180.00 GB (Shared by 6 volumes)
disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 45.01 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 313 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used)
disk1s6 - Update (APFS) (Shared - 475 KB used)
disk0s3 - B******P (MS-DOS FAT12) 70.79 GB (44.84 GB used)

disk2 - Seagate Backup+ Hub BK 4.00 TB
External USB 5 Gbit/s USB
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - TM (Journaled HFS+) 1000.00 GB (421.99 GB used)
disk2s3 - HD (Journaled HFS+) 3.00 TB (1.41 TB used)

Mounted Volumes:

disk0s3 - B******P
70.79 GB (44.84 GB used, 25.95 GB free)
MS-DOS FAT12
Mount point: /Volumes/B******P

disk1s1 - Macintosh HD - Data [APFS Virtual drive]
180.00 GB (Shared - 45.01 GB used, 121.75 GB available, 114.29 GB free)
APFS
Mount point: /System/Volumes/Data

disk1s2 - Preboot [APFS Preboot]
180.00 GB (Shared - 313 MB used, 114.29 GB free)
APFS
Mount point: /System/Volumes/Preboot

disk1s4 - VM [APFS VM]
180.00 GB (Shared - 4.30 GB used, 114.29 GB free)
APFS
Mount point: /System/Volumes/VM

disk1s5s1 - Macintosh HD [APFS Snapshot]
180.00 GB (Shared - 15.33 GB used, 121.75 GB available, 114.29 GB free)
APFS
Mount point: /
Read-only: Yes

disk1s6 - Update
180.00 GB (Shared - 475 KB used, 114.29 GB free)
APFS
Mount point: /System/Volumes/Update

disk2s2 - TM
1000.00 GB (421.99 GB used, 578.02 GB available, 578.01 GB free)
Journaled HFS+
Mount point: /Volumes/TM

disk2s3 - HD
3.00 TB (1.41 TB used, 1.59 TB free)
Journaled HFS+
Mount point: /Volumes/HD
Owners enabled: No

Network:

Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 153.91 GB available

System Software:

macOS Big Sur 11.6 (20G165)
Time since boot: About 9 days

Notifications:



Google Chrome.app


2 notifications


WhatsApp.app


10 notifications



Security:

Gatekeeper: App Store and identified developers


System Integrity Protection: Enabled



Antivirus software: Apple and CleanMyMac


Unsigned Files:

Apps: 1


Old Applications:
10 x86-only apps

System Extensions:

[Not Loaded] Surfshark. WireGuard - version 3.8.1 (SURFSHARK LTD - 2021-09-10)
Application: /Applications/Surfshark.app - version 3.8.1 (SURFSHARK LTD - 2021-09-10)
Description: System Extension enables Surfshark app to connect using WireGuard protocol.

Kernel Extensions:

/Applications/Windscribe.app
[Not Loaded] WindscribeKext.kext - com.windscribe.kext (Windscribe Limited, 1.0 - SDK 10.15)

/Library/Application Support/Logitech.localized/Logitech Options.localized
[Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (Logitech Inc., 8.20.1 - SDK 10.14)

System Launch Daemons:

[Not Loaded] 36 Apple tasks


[Loaded] 197 Apple tasks


[Running] 130 Apple tasks


[Other] One Apple task


System Launch Agents:

[Not Loaded] 17 Apple tasks


[Loaded] 185 Apple tasks


[Running] 131 Apple tasks


[Other] One Apple task


Launch Daemons:

[Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2021-09-22)


[Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2021-09-22)


[Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2021-09-22)


[Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-09-22)


[Running] com.windscribe.helper.macos.plist (Windscribe Limited - installed 2021-09-25)


Launch Agents:

[Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2021-09-22)


[Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2021-09-22)


[Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2021-05-12)


User Launch Agents:

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-09-30)


[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-09-30)


[Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-09-22)


User Login Items:

[Running] 1Password Extension Helper (AgileBits Inc. - installed 2021-09-12)
Modern Login Item
/Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app

[Loaded] 1Password Launcher (AgileBits Inc. - installed 2021-09-12)
Modern Login Item
/Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app

[Loaded] Boom Helper (Global Delight Technologies Pvt. Ltd - installed 2021-08-16)
Modern Login Item
/Applications/Boom 3D.app/Contents/Library/LoginItems/BoomHelper.app

[Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2021-09-13)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app

[Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-09-13)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app

[Not Loaded] Autoupdate (HeChen LI - installed 2021-01-21)
Modern Login Item
/Applications/IINA.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app

[Running] Lunar (Alin Panaitiu - installed 2021-09-29)
Application
/Applications/Lunar.app

[Running] Magnet (App Store - installed 2021-09-12)
Application
/Applications/Magnet.app

[Running] OneDrive (Microsoft Corporation - installed 2021-09-16)
Application
/Applications/OneDrive.app

[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-09-16)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-09-16)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

[Loaded] LaunchAtLoginHelper (App Store - installed 2021-09-13)
Modern Login Item
/Applications/Paste.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app

[Loaded] Surfshark (SURFSHARK LTD - installed 2021-09-10)
Modern Login Item
/Applications/Surfshark.app/Contents/Library/LoginItems/LaunchAgent.app

[Not Loaded] WindscribeLauncher (Windscribe Limited - installed 2021-09-25)
Modern Login Item
/Applications/Windscribe.app/Contents/Library/LoginItems/WindscribeLauncher.app

Audio Plug-ins:

BoomAudio: 1.0.4 (Global Delight Technologies Pvt. Ltd - installed 2021-09-26)

Safari Extensions:

1Password (AgileBits Inc. - installed 2021-09-12)


Open in IINA (HeChen LI - installed 2021-09-12)


Backup:

Time Machine information not available without Full Drive Access.
12 local snapshots
Oldest local snapshot: 2021-10-04 20:13:10
Last local snapshot: 2021-10-05 18:13:15

Performance:

System Load: 3.56 (1 min ago) 4.18 (5 min ago) 4.35 (15 min ago)
Nominal I/O speed: 3.11 MB/s
File system: 21.63 seconds
Write speed: 718 MB/s
Read speed: 1986 MB/s

CPU Usage Snapshot:

Type Overall


System: 9 %


User: 34 %


Idle: 58 %


Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)


com.apple.WebKit.WebContent (6) 101.08 % (Apple)


WindowServer 27.98 % (Apple)


kernel_task 10.22 % (Apple)


WhatsApp Helper (GPU) 6.52 % (WhatsApp Inc.)


Google Chrome Helper (Renderer) (10) 6.50 % (Google, Inc.)


Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)


com.apple.WebKit.WebContent (6) 1.49 GB (Apple)


Google Chrome Helper (Renderer) (10) 484 MB (Google, Inc.)


Google Chrome 202 MB (Google, Inc.)


EtreCheckPro 150 MB (Etresoft, Inc.)


QtWebEngineProcess (4) 149 MB (Ankitects Pty Ltd)


Top Processes Snapshot by Network Use:

Process Input / Output (Source - Location)


mDNSResponder 167 MB / 23 MB (Apple)


com.apple.WebKit.Networking 115 MB / 3 MB (Apple)


netbiosd 2 MB / 215 KB (Apple)


apsd 40 KB / 281 KB (Apple)


Mail 232 KB / 41 KB (Apple)


Top Processes Snapshot by Energy Use:

Process (count) Energy (0-100) (Source - Location)


com.apple.WebKit.WebContent (6) 39 (Apple)


WindowServer 8 (Apple)


WhatsApp Helper (GPU) 3 (WhatsApp Inc.)


WhatsApp Helper (Renderer) (2) 2 (WhatsApp Inc.)


Google Chrome Helper (Renderer) (10) 2 (Google, Inc.)


Virtual Memory Information:

Physical RAM: 8 GB


Free RAM: 16 MB


Used RAM: 6.69 GB


Cached files: 1.29 GB


Available RAM: 1.31 GB


Swap Used: 2.86 GB


Software Installs (past 60 days):

Install Date Name (Version)


2021-09-12 macOS 11.5.2 (11.5.2)


2021-09-12 Magnet (2.6.0)


2021-09-12 Microsoft Office (16.53.21091200)


2021-09-12 Microsoft OneDrive (21.160.808)


2021-09-12 LogiBolt (1.0)


2021-09-13 Paste (3.0.11)


2021-09-15 Microsoft AutoUpdate (4.39.21091200)


2021-09-15 Microsoft Excel (16.53.21091200)


2021-09-15 Microsoft Outlook (16.53.21091200)


2021-09-15 Microsoft PowerPoint (16.53.21091200)


2021-09-15 Microsoft Word (16.53.21091200)


2021-09-15 EFICheck AllowListAll (109)


2021-09-17 Microsoft OneNote (16.53.21091502)


2021-09-22 macOS 11.6 (11.6)


2021-09-22 Logitech Options (8.54)


2021-09-22 MRTConfigData (1.84)


2021-09-25 XProtectPlistConfigData (2151)


Diagnostics Information (past 7-30 days):

2021-10-05 19:03:43 com.apple.WebKit.WebContent - High CPU Use (15 times)
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

2021-10-05 18:14:52 Kindle.app - Crash
Executable: /Applications/Kindle.app

2021-10-04 16:29:38 Boom 3D.app - Crash
Executable: /Applications/Boom 3D.app

2021-10-04 01:07:00 mediaremoted - Crash
Executable: /System/Library/PrivateFrameworks/MediaRemote.framework/Support/mediaremoted
Details:
objc_msgSend() selector name: height
dyld3 mode


2021-10-02 03:01:05 Anki.app - Crash (3 times)
Executable: /Applications/Anki.app
Details:
Calling windowShouldClose: on the delegate for the QNSWindow 0x7ffc32d
810a0



End of report
 
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