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HallStevenson

macrumors 6502a
Original poster
May 1, 2012
551
323
I'm my iPhone, I have a group chat with myself and (2) others. One of those people got a new phone number recently but I can't say this is when this "broke". I did not delete their old phone number in their contact, just added the new number. In the conversation list, there is a blank icon where contact pictures normally show up and no names or phone numbers. When I open the conversation, it shows a chain of messages but at the top it just says "Unknown" for the participants. Tapping the top section, no one is listed and the call, video, and email buttons are grayed out.

I had one of the people send a text to this group and it created a new group chat.

On my Macbook in the Messages program, everything is fine. How is it okay but on the phone it's broken ?
 
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