iMessage Not syncing

[DavidQPR]

Hi. I have an iPhone, an iMac and a MacBook Pro. I am finding it impossible to keep the 3 devices in sync with iMessage. Im not 100% sure but I think it is just the iMessages not standard SMS that are not syncing properly. I have several iMessages from the last week that are on my iPhone but not showing on the iMac or MacBook Pro. But some are synced, that's really odd.
I have tried turning off iCloud, clicking "Sync now" in settings. Im not sure what else to try.

Many thanks for any help

 

[0128672]

It would help if you included all of your messages settings on each device as well. It's hard to troubleshoot without knowing those details.

Are you following all of the setup steps in this article?

Forward text messages from your iPhone to other devices - Apple Support

With the Text Message Forwarding feature of your iPhone, the SMS, MMS, or RCS messages that you send and receive on your iPhone can also appear on your Mac, iPad, and Apple Vision Pro, so you can continue the conversation from the device you want.

support.apple.com

 

[NYCValkyrie]

The first thing to check is make sure all 3 devices are actually logged in to your iCloud account. The Apple ID needs to be the same on Mac (Messages> Settings > iMessage tab > Apple ID) and your iPhone (Settings > Messages > Send & Receive? Make sure your iCloud acc is listed). And then double check that Messages is ON for iCloud syncing. If all are logged in, try logging out of iMessage and back in one by one.

If that still isn't working, compare which device is out of sync. It might help to post screen shots of the settings for each device. Just make sure you blur out or hide any personal info before posting.

 

[DavidQPR]

Hi and thanks for the replies.

It would help if you included all of your messages settings on each device as well. It's hard to troubleshoot without knowing those details.

Are you following all of the setup steps in this article?

Forward text messages from your iPhone to other devices - Apple Support

With the Text Message Forwarding feature of your iPhone, the SMS, MMS, or RCS messages that you send and receive on your iPhone can also appear on your Mac, iPad, and Apple Vision Pro, so you can continue the conversation from the device you want.

support.apple.com

Yes all the steps are correct.

The first thing to check is make sure all 3 devices are actually logged in to your iCloud account. The Apple ID needs to be the same on Mac (Messages> Settings > iMessage tab > Apple ID) and your iPhone (Settings > Messages > Send & Receive? Make sure your iCloud acc is listed). And then double check that Messages is ON for iCloud syncing. If all are logged in, try logging out of iMessage and back in one by one.

If that still isn't working, compare which device is out of sync. It might help to post screen shots of the settings for each device. Just make sure you blur out or hide any personal info before posting.

All 3 devices are logged into the same iCloud account. I think the problem is with the iPhone as both Macs are not receiving all messages.

 

[ifxf]

I have found issues with my iphone version @ 16 and my ipad still being on 15. Sometimes I will get a message on the iphone that I don’t see on the ipad. Ever since I upgraded my iphone deleting a message on the ipad will never sync the delete to the iphone.

 

[NYCValkyrie]

Hi and thanks for the replies.

Yes all the steps are correct.

All 3 devices are logged into the same iCloud account. I think the problem is with the iPhone as both Macs are not receiving all messages.

I'll take your word for it that they are all logged into the same account and that you've taken all the other steps suggested. I also assume none are on any Beta versions of their software. If so, that is likely the culprit. I was on the 16.1 beta and it wasn't syncing but fixed when I moved to the beta for iOS and MacOS.

Might be time to call Apple support to see if there might be a technical issue on their end.

 

[DavidQPR]

Hi yes I will call apple and see what they suggest. Thanks

 

[drewaz]

Hi yes I will call apple and see what they suggest. Thanks

Please post the results of your call with Apple

 

[JamesMay82]

Hi yes I will call apple and see what they suggest. Thanks

Did you get this resolved? I’ve got the issue now. I’ve just just erased my iMac, laptop and iPad and they are still downloading messages from ages ago that I’ve deleted off my iPhone..

driving me crazy