V
VogonPoet
Guest
Original poster
I bought a new 15" PowerBook from Apple.com about 2 weeks ago. It was a custom 'build to order' model with the larger 100GB harddrive and the 128MB of video RAM. When I received the PowerBook a couple of days later, there seemed to be a number of "issues" with the PB (warped case, defective keyboard, and a number of dead screen pixels). I took it to my local Apple Store and the tech there immediately said that Apple will replace it. I called Apple Support and indeed they agreed that I should request an RMA, send the PB back and as soon as they get the unit, they'll ship out a replacement.
After I shipped back the PB, but before they received it, rumors started to fly all over the Mac Rumor sites about a possible PowerBook update that might actually still happen sometime during October. Initially I though this was just more 'hot air' (remember the promissed PB updates at the Paris Expo that never materialized?), but when I checked the 'shipping times' for new PBs today on Apple's website they went from 24hours to 1-2 days for standard units and from 2-3 days to 2-3 weeks for 'built to order' units (like mine). At the same time, my replacement RMA order's shipping date jumped from 10/4 to 10/27 (3 weeks later!!). It definitely now looks like an update is actually imminent.
My question is now this: If the PB's get updated within the next week or so, but before my replacement PB ships, will my replacement be one of the new updated models or simply the same as the current models that they were able to find somewhere? Since my 'shipping date' has jumped so much, I do have the option to cancel my replacement order and get a full refund. Would this be an adviseable course of action to take to ensure I get one of the updated models (I'll have to reorder later then)? Or should I just sit and wait for my replacement to eventually ship and HOPE it will be an updated model.
After I shipped back the PB, but before they received it, rumors started to fly all over the Mac Rumor sites about a possible PowerBook update that might actually still happen sometime during October. Initially I though this was just more 'hot air' (remember the promissed PB updates at the Paris Expo that never materialized?), but when I checked the 'shipping times' for new PBs today on Apple's website they went from 24hours to 1-2 days for standard units and from 2-3 days to 2-3 weeks for 'built to order' units (like mine). At the same time, my replacement RMA order's shipping date jumped from 10/4 to 10/27 (3 weeks later!!). It definitely now looks like an update is actually imminent.
My question is now this: If the PB's get updated within the next week or so, but before my replacement PB ships, will my replacement be one of the new updated models or simply the same as the current models that they were able to find somewhere? Since my 'shipping date' has jumped so much, I do have the option to cancel my replacement order and get a full refund. Would this be an adviseable course of action to take to ensure I get one of the updated models (I'll have to reorder later then)? Or should I just sit and wait for my replacement to eventually ship and HOPE it will be an updated model.