My father recently passed away. He had a Macbook Pro that I inherited. Before he passed it got infected by some type of Russian malware that requires you to give them money to get a password to boot the machine (when connected to any network). I want to wipe and reinstall the OS on the computer. The OPTION+COMMAND +R does not work. COMMAND +R does. I have been through his papers and disk and cannot find his OS disks nor his apple id. How do I accomplish the wipe reload ?
I am an APPLE newbie (30 years of PC) so please be gentle.
thanks.
I am an APPLE newbie (30 years of PC) so please be gentle.
thanks.