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scir 91

macrumors newbie
Original poster
Jan 1, 2018
25
17
Brooklyn, NY.
i just installed an update from the app store for mac osx. after the install finished, the machine now only boots to a guest user login screen. i never created a password for my mac so i don’t have one to enter. i also tried resetting the password in the terminal after booting with command r and when it asked for the user to select to reset a password for, there was nothing listed.

anyone else have this issue? i can’t access the computer no matter what i do. the machine does not have applecare on it. would apple help me at least get into the operating system?
 
i don't need help anymore as i went to the 5th ave. apple store in nyc and got this resolved. turns out there is a glitch in this update that caused this to happen. some techs in the back had to fix this issue.
 
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