Installer won't work

[diordna]

Whenever I try to use Installer to install anything, it freezes when you click the Continue button to go to the "Installation Type" screen. This is a new eMac, probably two months old, and Installer has never worked. I had someone send me another copy of the app and it did the same thing.

Does anyone have any kind of clue what could be wrong?

 

[Makosuke]

Unfortunately, it's probably a corrupt OS install (and it's something lower-level than the App, so just replacing that didn't fix it). Assuming that is the case (guessing you've tried running Repair Permissions and a disk check from your OS CDs), you're probably going to have to reinstall using the discs that came with the computer (or if you got Panther through Up-To-Date, from that disc). Do an archive and install, and it'll probably be a minimal amount of work to get things back to usual.

One other things to check: Does it happen from another user (create one if there aren't any)? If not, it's a screwed-up preference in your account.

 

[diordna]

Actually, I have tried neither of those things. It does happen for the other admin user I just created.

 

[diordna]

I opened Disk Utility, and the little wheel just keeps spinning on into infinity. I'll try running it from the installer disk, or whatever the equivalent is.

 

[mklos]

Yeah, It definately sounds like you need to re-install Mac OS X. If you do the reinstall and the problem presists then I would try getting a copy of OS X from a friend and try reinstalling again to see if its your copy of OS X. I had a friend who had a bad copy of OS X included with his restore discs. If thats the case call Apple and see if they can give you another copy of the restore CDs.

 

[diordna]

Well, in all that time, I never restarted. I kind of let the problem be temporarily, and had to restart for some reason or other, and now it all works.

*sheepish grin*