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pw1981

macrumors member
Original poster
Jul 8, 2008
44
0
Tampa Bay
I have Office 2008 Home and Student installed on my MBP. I recently upgraded to a hosted Exchange solution and they offer a download of Entourage 2008 that will allow Exchange Server interaction.

When I loaded that version over top of my install, Entourage will not open. It gives me an error about the identity not being able to open the item.

I tried my best with the MS Knowledge Base but got nothing. Any ideas?
 
An entire month and no one has anything on this?

Surely there must be a way!

I suggest you just use Mail or Thunderbird for your email needs. Easier to use and much more user friendly then Entourage. If you must use Entourage (see no reason to though), try removing the Entourage setting files from your Application Support folder and reinstalling the new version.
 
I suggest you just use Mail or Thunderbird for your email needs. Easier to use and much more user friendly then Entourage. If you must use Entourage (see no reason to though), try removing the Entourage setting files from your Application Support folder and reinstalling the new version.

Thunderbird does not support Exchange. And, until the most recent version, Thunderbird could not access the OSX Address Book and you had to maintain your contacts in two places.

Mail is not integrated with iCal so I have to run two apps to do the work of one. I prefer the integration of Entourage.

For now, I am using Mail and iCal because thats the only game in town for Exchange on a Mac.

Also, there is no Entourage setting in the Application Support folder. Its Office - all of Office.
 
I could be wrong, but I remember that Entourage '08 Student/Home Ed. will not let you use an Exchange server--you need the Standard ed. I remember this b/c my wife's school uses Exchange and when trying to set it up w/ Entourage '08, and it gave an error to the effect that we needed Standard ed.
 
This is simply not true.

So, you say that Mail and iCal are not two separate apps? Um, ok.

Last time I used Mail and wanted to check my calendar, I had to open iCal. If they are integrated as you say, why are they separate programs?
 
I could be wrong, but I remember that Entourage '08 Student/Home Ed. will not let you use an Exchange server--you need the Standard ed. I remember this b/c my wife's school uses Exchange and when trying to set it up w/ Entourage '08, and it gave an error to the effect that we needed Standard ed.

That is what I am trying to do... install standard edition over Home and Student Edition - so I can use Exchange.
 
That is what I am trying to do... install standard edition over Home and Student Edition - so I can use Exchange.

Have you tried running the Office Uninstaller first, then re-installing with Office Std.?
 
So, you say that Mail and iCal are not two separate apps? Um, ok.

Last time I used Mail and wanted to check my calendar, I had to open iCal. If they are integrated as you say, why are they separate programs?
We don't run CP/M anymore. Integration means that two or more functions are seamlessly available. It is neither necessary nor desirable for a single monolithic application to contain all necessary functionality.
 
I recently switched a few users to hosted exchange (apptix).

They include a full copy of Entourage which i'm having issues with. on 3 (of the 6) macbooks, it installed fine and works great. On the other 3, it doesn't work. All 6 are using the Home and Student edition of Mac for office. I know it's not suppose to but it did work on 3 of them.

Bascially I've tried every way to install this and nothing works on the other 3 macbooks. Differences are the 3 workings are Snow leopard upgrades where the others came with Snow Leopard installed.

Anyone with some info as to why it works on only half of the macbooks? Any help is appreciated.
 
I recently switched a few users to hosted exchange (apptix).

They include a full copy of Entourage which i'm having issues with. on 3 (of the 6) macbooks, it installed fine and works great. On the other 3, it doesn't work. All 6 are using the Home and Student edition of Mac for office. I know it's not suppose to but it did work on 3 of them.

Bascially I've tried every way to install this and nothing works on the other 3 macbooks. Differences are the 3 workings are Snow leopard upgrades where the others came with Snow Leopard installed.

Anyone with some info as to why it works on only half of the macbooks? Any help is appreciated.


Anybody?
 
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