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Hicksmat1976

macrumors 6502
Original poster
Jul 12, 2016
426
416
Manchester, England
Hi all,

I've booked with Apple later this week but I wanted to check with you guys first.

Had a weird issue earlier today, I plugged in my aitpods to charge while using my Mac, and noticed them not charging. switched to one of the other thunderbolt ports and they started charging, so I checked the dodgy port again and still not working. so I did a reboot of the Mac. the Mac never came back. I've tried the usual SMC/Pram - anything else I can try? its just not powering on at all.

thanks

Matt.
 
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Hi all,

I've booked with Apple later this week but I wanted to check with you guys first.

Had a weird issue earlier today, I plugged in my aitpods to charge while using my Mac, and noticed them not charging. switched to one of the other thunderbolt ports and they started charging, so I checked the dodgy port again and still not working. so I did a reboot of the Mac. the Mac never came back. I've tried the usual SMC/Pram - anything else I can try? its just not powering on at all.

thanks

Matt.
Can you check the usb c port(s) if there’s any debris on it? Try different usb c cables and adapters.
 
hi, to be clear, the Mac does not boot at all, no matter which thunderbolt port I connect it to.

my main issue at the moment is not being able to boot the Mac.
Dang! So boot off usb drive or external storage as startup disk didn’t even work either? On all ports you can’t do that right?
 
this is not going to work no, anything else?
Oh no, it sounds like the ports aren’t working at all!

It seems like the logic board might be the culprit. The ports may need replacement if they are needed based on diagnostic.

If neither port is working, you’ll need to take it to the Apple Store for a Genius to check it out. Even if you can’t boot it off a USB drive or superdrive, and trying different USB-C cables or adapters won’t help either. If your MacBook Pro can’t start up, that’s a bummer!

Boot macOS off external drive: https://support.apple.com/en-us/101578
 
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