I'm having an internet issue with my blackbook, meanwhile all other computers are working great.
Setup:
Multiple computers (PC and mac) on a wireless network with a cable modem + router combined unit (brand or model not printed on the device) provided by the cable company (Charter). I am using DHCP on the problem blackbook (this is default, right?). No gaming or file-sharing going on.
Problem:
A 4 year old PC running XP with maybe 512k ram loads the web pages great but my <2 year old blackbook (2 gigs ram) has all of a sudden been dragging BAD while loading pages. It might take a minute or two to load a page or it may not load at all.
At first I thought it was an issue with the internet service, but the issue is on my machine only. The router appears to be working fine, as the PC still has a great connection. Could something have changed, like through a software update, that hurt my compatibility with the router?
I've tried:
1. Restarting my computer
2. Restarting the modem
3. Contacting the cable company CS to see if there are issues in my area (I followed their directions and ran a speedtest on the PC and on my mac...I got the same speed on both machines but of course it took a while to even load the speedtest page on the mac)
4. I have changed my DNS to the open DNS settings. Question about this though: There are still 2 greyed-out DNS servers listed, so I must enter the open DNS servers below these two...do I need to somehow delete the greyed-out entries for this method to work?
Snow Leopard is on the truck on the way to my house...I'm hoping this will help.
I have yet to try the methods listed here...they will be next.
http://guides.macrumors.com/Troubleshooting_Software_Problems
Any thoughts, ideas, or suggestions? I am getting quite frustrated and the cable company was no help.
Thanks much!
Setup:
Multiple computers (PC and mac) on a wireless network with a cable modem + router combined unit (brand or model not printed on the device) provided by the cable company (Charter). I am using DHCP on the problem blackbook (this is default, right?). No gaming or file-sharing going on.
Problem:
A 4 year old PC running XP with maybe 512k ram loads the web pages great but my <2 year old blackbook (2 gigs ram) has all of a sudden been dragging BAD while loading pages. It might take a minute or two to load a page or it may not load at all.
At first I thought it was an issue with the internet service, but the issue is on my machine only. The router appears to be working fine, as the PC still has a great connection. Could something have changed, like through a software update, that hurt my compatibility with the router?
I've tried:
1. Restarting my computer
2. Restarting the modem
3. Contacting the cable company CS to see if there are issues in my area (I followed their directions and ran a speedtest on the PC and on my mac...I got the same speed on both machines but of course it took a while to even load the speedtest page on the mac)
4. I have changed my DNS to the open DNS settings. Question about this though: There are still 2 greyed-out DNS servers listed, so I must enter the open DNS servers below these two...do I need to somehow delete the greyed-out entries for this method to work?
Snow Leopard is on the truck on the way to my house...I'm hoping this will help.
I have yet to try the methods listed here...they will be next.
http://guides.macrumors.com/Troubleshooting_Software_Problems
Any thoughts, ideas, or suggestions? I am getting quite frustrated and the cable company was no help.
Thanks much!