Hi, I bought a new iPad Air last month, gave my old one to my kid. Never had any issues with it. With this new air, however, several times now it has deleted ALL of my movies! I just spend a few hours loading it up, took it on a trip, played one or two on the airplane. Then, at the hotel I opened it up to see the "you have no video content" message! This is the second time now. Do I have a faulty iPad?
When I connected it to iTunes, all the videos were still listen as "on" the iPad. But the Available Space was 101GB, and when I clicked on a movie in iTunes, all I got was an exclamation mark. What the hell. This is the second time now, and I'm getting mad and ready to throw it out. After the first time, I reformatted the iPad (restore?) from scratch, and that was only a week ago.
The movies are all basic mp4 or m4v movies i ripped myself or downloaded, nothing from the store. I played many of them fine on older iPads.
When I connected it to iTunes, all the videos were still listen as "on" the iPad. But the Available Space was 101GB, and when I clicked on a movie in iTunes, all I got was an exclamation mark. What the hell. This is the second time now, and I'm getting mad and ready to throw it out. After the first time, I reformatted the iPad (restore?) from scratch, and that was only a week ago.
The movies are all basic mp4 or m4v movies i ripped myself or downloaded, nothing from the store. I played many of them fine on older iPads.