Issue
Excessive noise and grain from main camera when recording in most light situations.
Compared to other reviews, and footage i see online, people do not experience grain/noise on dark colors in most ranges of light.
Purpose of thread - Is this happening to you?
Is anyone else experience this, iPhone pro 11, 4k 60fps, alot of grain and noise on anything thats not well lit. I've seen videos online of other users, where they do not experience this in many lighting situations.
Ive put together some sample videos below, along with other users on youtube who claim to be using raw footage, no grading.
After speaking with Apple, one advisor recognise but the genius bar guy didn't really care and chalked it down to lighting.
I just cant see hows there this bigger difference, even a few collegues who have the iPhone 11, do no experience this level of noise.
Apple support recommendation
Support call escalated with senior advisor, when i showed examples of excessive noise of the camera, in all light scenerios. Diagnostics where run, but the advisor did admit that the quality and noise on anything without alot of light was no expected behaviour of the camera.
Genius bar recommendation
Went to genius bar, the advisor compared his iphone 11 and my iphone 11 pro max and said it was just light. Even after showing him examples etc. His default response was 'if its not to your standard, return it'. I didn't care much and failed to acknowledge the example videos I had.
iPhone 11 pro max video with noise (What I am experincing)
Watch in 4k to see noise
Back of wall, noise/grain
Foot path left, noise/grain
Kitchen counter top, noise/grain
Another user grain (medium / low light scenario)
iPhone 11 pro max 4k video without any much noise (What I expect)
https://www.youtube.com/watch?v=bHKQfui91yc
https://www.youtube.com/watch?v=U5GY426qMXw&t=11s
https://www.youtube.com/watch?v=beERPczy6sE
Related thread
https://forums.macrumors.com/thread...1-pro-max-camera.2200881/page-2#post-27798503
Tested
- iOS 13.1
- iOS 13.2
- In natural lighting situation, medium light in doors with all lights on, low light with one or two light sources
Excessive noise and grain from main camera when recording in most light situations.
Compared to other reviews, and footage i see online, people do not experience grain/noise on dark colors in most ranges of light.
Purpose of thread - Is this happening to you?
Is anyone else experience this, iPhone pro 11, 4k 60fps, alot of grain and noise on anything thats not well lit. I've seen videos online of other users, where they do not experience this in many lighting situations.
Ive put together some sample videos below, along with other users on youtube who claim to be using raw footage, no grading.
After speaking with Apple, one advisor recognise but the genius bar guy didn't really care and chalked it down to lighting.
I just cant see hows there this bigger difference, even a few collegues who have the iPhone 11, do no experience this level of noise.
Apple support recommendation
Support call escalated with senior advisor, when i showed examples of excessive noise of the camera, in all light scenerios. Diagnostics where run, but the advisor did admit that the quality and noise on anything without alot of light was no expected behaviour of the camera.
Genius bar recommendation
Went to genius bar, the advisor compared his iphone 11 and my iphone 11 pro max and said it was just light. Even after showing him examples etc. His default response was 'if its not to your standard, return it'. I didn't care much and failed to acknowledge the example videos I had.
iPhone 11 pro max video with noise (What I am experincing)
Watch in 4k to see noise
Back of wall, noise/grain
Foot path left, noise/grain
Kitchen counter top, noise/grain
Another user grain (medium / low light scenario)
iPhone 11 pro max 4k video without any much noise (What I expect)
https://www.youtube.com/watch?v=U5GY426qMXw&t=11s
https://www.youtube.com/watch?v=beERPczy6sE
Related thread
https://forums.macrumors.com/thread...1-pro-max-camera.2200881/page-2#post-27798503
Tested
- iOS 13.1
- iOS 13.2
- In natural lighting situation, medium light in doors with all lights on, low light with one or two light sources