iPhone 11 Pro iPhone 11 Pro Max ultra wide ange camera weird behavior

Daserta

Daserta

macrumors newbie
Is the sudden switch of quality between the cameras normal? They both have the same number of megapixels, I think it shouldn’t be like this...
Normal:
71187A7B-D315-4722-BA66-CFAE77B221A2.jpeg
Ultra-wide:
07247DB1-71ED-4176-A4A0-E00885C32F9C.jpeg
 
I think you need to post a better shot of the entire room showing other items to compare quality and focus...furniture, blankets, etc.
 
M33-1 said:
I think you need to post a better shot of the entire room showing other items to compare quality and focus...furniture, blankets, etc.
Click to expand...
I can’t really, I’m not home anymore, but I’ve got better shots. The difference in quality on these is pretty obvious imho
6E80D93D-5566-44FB-8050-1F7F1533AC03.png

DEE720FD-49D7-499A-8FF9-E0237B790541.png
 
Well, Apple support just did a diagnostic on my phone, and one of the sensors is broken. Going to the Apple store this evening. I’ll update with how it goes.
 
Daserta said:
Well, Apple Support did their remote diagnostic thingy on me, and it turned out I had a bad sensor. You should try to write them too.
Click to expand...

I mean, sorta/kinda... You can see that they are not the same quality - but it seems intentional? The photos from the ultra wide camera go through quite a bit of processing to reduce distortion. I don't know, maybe I'll check a demo unit at the store later.
 

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AppleHaterLover said:
I mean, sorta/kinda... You can see that they are not the same quality - but it seems intentional? The photos from the ultra wide camera go through quite a bit of processing to reduce distortion. I don't know, maybe I'll check a demo unit at the store later.
Click to expand...
Hum, personally I think that mine has waaaay more noise and « grain » if you zoom in
 
Well, I’m back from Apple store. The employee redid the test and it showed no errors to him. It was weird and he admitted seeing something weird, but it wasn’t enough to do anything. So rip I guess
 
Physical sensor size on the ultra wide and telephoto is smaller than the wide angle lens. Also the ultra wide is slower than the wide lens so quality isn’t going to be as good as the wide angle lens. BTW, ultra wide is a fixed focus lens so object should be > 1 meter from the camera for it to be in focus (although that’s not the concern here).
 
You’re taking pictures in a fairly dim environment with a lens that lets in less light and then stretching it nearly 2x. Yes, it’s not going to look as good as the main lens. There’s nothing wrong with your camera.
 
Daserta said:
Well, I’m back from Apple store. The employee redid the test and it showed no errors to him. It was weird and he admitted seeing something weird, but it wasn’t enough to do anything. So rip I guess
Click to expand...
Never go to the store. Your next step after the diagnostic should have been "advanced replacement"
 
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