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Timothy25

macrumors newbie
Original poster
Jun 13, 2021
1
0
I have a new iPhone Max Pro which I upgraded to from an iPhone 6 running IOS 12.x, one thing I don't understand is that when I take some photos and plug my phone into my Windows desktop (and I tap the allow message on the phone) and attempt to use Import Pictures and Videos I don't see the photos I just took but I do see all my older pictures and videos and it takes quite a while and in most cases not until the next day before they eventually show up in the Windows Import and Pictures and Videos. Now I don't have iTunes installed on my computer but I've never needed it, Windows 10 detects and installs the correct drivers for my iPhone and I see it listed as "Apple iPhone", if I browse the device to the DCIM folders I don't see the new pictures but just the old. I tried Googling this but found next to nothing other than to check if iCloud photos was on then install iCloud on my desktop computer but iCloud photos is off.

How can I fix this problem?
 
Have you tried this on another PC to isolate your troubleshooting attempts either on the PC or the phone?

I don’t think that iTunes is even needed for the process of importing images from a digital camera device in Windows, shouldn’t that work out of the box?

Also see if Windows has an easier time to find your photos when the phone is connected and its screen isn’t locked.
 
Could this be related to the file conversion which is neccessary when you want to copy your photos as JPEG and not as HEIC files?
 
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