iPhone 12 iPhone 12 paint chipping on camera lens

[thechickadee]

I just need a place to vet this and let other users know my frustration with my iPhone 12 (black color). To give you some context, i am someone who is generally very carefully with my phone and i do use a case all the time. This is my 8th iPhone in my life and i do accept some generally wear and tear, especially if there is fault on my end. However the iPhone 12's paint is just unacceptable, throughout 6 months, the paint around the camera lens started chipping due to no fault of mine. They all emit the same pattern, firstly, the paint forms a bubble first which I have attached a photo to show that bubble (and also as prove to show that the paint chippings are not due to scratches from any other sources) and afterwards the black paint will then chip off.

I know chances are people would just cite that usual paragraph from the warranty that says cosmetic 'damage' does not warrant a replacement and i am very well aware of that (and i have lived through the iPhone 5 scuffgate), but i just needed a place to vet my disappointment in this.

 

[Apple_Robert]

The pictures show scuffing (at least to me). I don't see anything outside of normal wear and tear. If you are that unhappy, take it to Apple and see what they say.

 

[thechickadee]

The pictures show scuffing (at least to me). I don't see anything outside of normal wear and tear. If you are that unhappy, take it to Apple and see what they say.

Is this normal where the paint forms a bubble first then only the paint chips off? the ones that i circled, the paint is still there, however, a bubble is formed already, the next step is that the paint will chip.

Being in asia, consumer rights here are practically non existent here, so i wouldn't even try my luck on this

 

[Spetsgruppa]

Is this normal where the paint forms a bubble first then only the paint chips off? the ones that i circled, the paint is still there, however, a bubble is formed already, the next step is that the paint will chip.

Being in asia, consumer rights here are practically non existent here, so i wouldn't even try my luck on this

being in Asia...i feel you...consumer rights...almost non existent here in Indonesia unless youre some big shot with connections -_-.

 

[TheYayAreaLiving 🎗️]

Can’t tell if it’s by normal use or if u received the device like this.

I agree, best bet is to contact Apple and see if they can swap the device out.

 

[Spetsgruppa]

Can’t tell if it’s by normal use or if u received the device like this.

I agree, best bet is to contact Apple and see if they can swap the device out.

you can actually see that there are bubbles...bubbles are usually caused by poorly applied paint or the device was exposed to very high temperatures.

 

[TheYayAreaLiving 🎗️]

you can actually see that there are bubbles...bubbles are usually caused by poorly applied paint or the device was exposed to very high temperatures.

I would contact APPLE, see if they can swap it out.

 

[!!!]

Since it's only on one of the cameras, it seems more likely that it's a defect.