iPhone 12 Pro iPhone 12 Pro charging issues

[AliceCheshire]

Ok so, I'm not sure what is happening, but my phone is almost constantly on the magsafe charger and I was seeing some weirdly low battery levels and while looking the battery page in settings it appears my battery is indeed not charging

I tried restarting the phone, disabling optimized charging and enabling low power mode but to no avail, it just keeps discharging.
I tried using magsafe and lightning on a 15watts iPad Pro charger

Does anyone have the same issues ?

 

[BugeyeSTI]

Have you tried to charge using a wired charger instead of the Magsafe?

 

[AliceCheshire]

Have you tried to charge using a wired charger instead of the Magsafe?

Yes I tried using lightning as well

 

[Shadowbech]

Is your phone warm to the touch when you charge?

 

[AliceCheshire]

Is your phone warm to the touch when you charge?

Not at all, it's quite cool actually

 

[now i see it]

Try a different charger. Try a different cable. There are battery apps that show how much current is going into and out of the battery. Download one then you'll know for sure

 

[Shadowbech]

Not at all, it's quite cool actually

Must be a defective device if the cord doesn't work or the MagSafe.

 

[AliceCheshire]

Try a different charger. Try a different cable. There are battery apps that show how much current is going into and out of the battery. Download one then you'll know for sure

Tried all of that already unfortunately

 

[AliceCheshire]

Well, I've made a repair request on the support website. That sucks