iPhone 13 iPhone 13 not eligible for AppleCare.

[danny842003]

Anyone having issues trying to buy apple care for their new phone? Mine keeps saying it’s not eligible.

 

[seezar]

I would just contact apple support. Had a similar issue with a pair of airpod pros I purchased and they were able to help me out so I could get it purchased.

 

[Waughy]

Anyone having issues trying to buy apple care for their new phone? Mine keeps saying it’s not eligible.

Yeah, just tried on my 13 Pro Max, no dice. I’ll try again later and if still won’t do it I’ll contact them.

 

[danny842003]

I would just contact apple support. Had a similar issue with a pair of airpod pros I purchased and they were able to help me out so I could get it purchased.

I will I just wanted to see if it was a common issue. If so I will just wait a day or two. Not using it yet as the case hasn’t turned up and I’m capable of dropping my phone quite inexplicably at times.

 

[Sebios]

Hello ! I have the same problem with my iPhone 13 Pro. It says that my iPhone is not eligible

 

[Caviar_X]

It takes 24-48 hours for the system to update. Had this issue last year with my 12.

 

[evorc]

Just wait it out.

 

[Sebios]

Ok thanks a lot. I'll wait 😅

 

[techiegirl]

I preordered my phone with AppleCare, but it’s not showing up.

 

[Waughy]

Checked mine this morning and the option is there now.

 

[danny842003]

Just checked and purchased apple care. All good now.

 

[hatzalam]

I preordered my phone with AppleCare, but it’s not showing up.

Same here. I'll just wait for a few days to see if it shows up. IIRC when I got my last new iPhone (11 Pro Max) I had a similar issue.

 

[hellojohnny]

I just checked my account and no AppleCare on my iPhone 13 Pro (Bought unlocked version and opted to pay monthly for AppleCare).

Gonna check again tomorrow morning if not, will call support.

 

[Banglazed]

Might be related to this - https://www.apple.com/support/systemstatus/

 

[hellojohnny]

I just checked my account and no AppleCare on my iPhone 13 Pro (Bought unlocked version and opted to pay monthly for AppleCare).

Gonna check again tomorrow morning if not, will call support.

Update: Just checked again in app: General > About > AppleCare

Now shows option to add AppleCare plan

 

[Boardiesboi]

It takes around 12 hours for the option to purchase AC+ in settings to show up.

I picked up my phone 8am local Sydeny Australia time and that option only showed up around 8-9pm.

 

[sonstar]

It takes around 12 hours for the option to purchase AC+ in settings to show up.

I picked up my phone 8am local Sydeny Australia time and that option only showed up around 8-9pm.

Mine showed up instantly this arvo.

 

[Boardiesboi]

Mine showed up instantly this arvo.

That’s good! Maybe they were delaying / Struggling to keep up with activations on launch day.

 

[3Rock]

I’ll give it a full day maybe even two. It’s been over 14 hours and still has not shown up, but I’m not worried about it I can always call Apple and get it straightened out.