iPhone 3G can't drag and drop music via iTunes

[jbuckner]

My best friends iPhone won't let us drag and drop any music to his 3G iPhone from his iTunes library. When your dragging the album there is a red circle with the cross through it. We tried re-starting iTunes, restarting the computer and to know avail were still stuck.

He's running a new Dell with Vista. Yuck.

I'm used to iTunes on a Mac, not on a PC.

Any help would be great.

 

[Warbrain]

My best friends iPhone won't let us drag and drop any music to his 3G iPhone from his iTunes library. When your dragging the album there is a red circle with the cross through it. We tried re-starting iTunes, restarting the computer and to know avail were still stuck.

He's running a new Dell with Vista. Yuck.

I'm used to iTunes on a Mac, not on a PC.

Any help would be great.

Are you sure he checked the option to manually manage the songs in the iPhone "General" preference tab?