Verbatim what sacredpoet wrote, with a qualifier: The hip company, it's not when they flub, it's they WILL flub. When iPods got really popular it was they scratch or under constant use their batteries won't hold a charge after a year or so. Well, of course these plastics and these metal back pieces, they scratch; and these batteries, they only had so many charge cycles and it took A LOT of juice to run hard-drive music players. I, early adopter as I was, had another 5GB hard drive player from Archos before the ease-of-use and smaller-size wonder of original 5GB iPod was released. The battery wore down like you wouldn't believe.
So in the absence of a true flub, people will make one up, because The Big Fruit strive for perfection, and when the don't hit it, they get a flub call. Microsoft, they hit about 50% or less -- Xbox 360, great games console, easy dev. transition from Windows PC to 360, good online service (and cheap, too, considering it's a pay service), HORRIBLE build quality and NASTY failure rate, but considered by most consumer any even many devs to be a winner. Because this is what they expect from MS: Close but no cigar. So they get the cigar, anyway.
I greatly prefer my EDGE iPhone. If I didn't own an original, I'd love a 3G iPhone.
Insomuch as people seemed to be lining up for weeks for this phone, yeah it's a triumph.
Insomuch as the software needs to be worked with, it's not so much.
It's far from a disaster though. People love hollering about when Apple flubs, however minor. But this is far from catastrophic.