iPhone 4 Apple Care Extended Plan

[L0st3489]

I am just curious what happens when you have an issue with you iP4 and you go to an Apple Store and they decide to give you a replacement phone. Is said replacement phone going to be a new iP4 or is it going to be a refurbed version and in what condition would a refurb be in. I tried searching the forums for an answer, but finally decided just to ask. Thanks for the help.

 

[iceterminal]

I am just curious what happens when you have an issue with you iP4 and you go to an Apple Store and they decide to give you a replacement phone. Is said replacement phone going to be a new iP4 or is it going to be a refurbed version and in what condition would a refurb be in. I tried searching the forums for an answer, but finally decided just to ask. Thanks for the help.

Well I think every apple tech will all say its not a "refurb". Its not likely that you will receive a new phone but most likely a "remanufacturered phone, which is slightly different than a refurb. However, the reman's are in very good and top notch condition.

 

[Karnivore]

Apple always replaces with refurbs. That said, it's virtually impossible to visually tell the difference between a new and refurb Apple products.

 

[Daveoc64]

Well I think every apple tech will all say its not a "refurb". Its not likely that you will receive a new phone but most likely a "remanufacturered phone, which is slightly different than a refurb. However, the reman's are in very good and top notch condition.

Apple is perhpaps correct to mention the slight distinction, in that a "refurb" iPhone will generally:

-have a new exterior (should be free from scratches)
-have a new battery
-other parts that are recovered from faulty phones (obviously the faulty parts are replaced).

 

[Applejuiced]

Apple always replaces with refurbs. That said, it's virtually impossible to visually tell the difference between a new and refurb Apple products.

Yes, Apple's refurbs are top notch.

 

[OldSchoolMacGuy]

Yes, Apple's refurbs are top notch.

That they are. Other than the name, you can't tell them apart from a new one.

 

[Daveoc64]

... some refurbs do have problems. They can't all be perfect.

 

[Applejuiced]

... some refurbs do have problems. They can't all be perfect.

True. Just like some brand new ones might have problems too. As long as it's covered under AppleCare they will replace it.

 

[wirelessmacuser]

Yes, Apple's refurbs are top notch.

Precisely, there is no difference to the naked eye.

Performance wise, they are exactly the same.

Apple refurbs can be trusted completely, they are excellent...