My phone decided to switch itself off yesterday "or so i thought" actually the screen looks like its switched off but when you toggle the mute switch you here the vibration etc.
I connected the phone to itunes and was told there was an ios update to ios7
When i hit the button on the screen nothing happened.
I read on the forum to shutdown the phone with sleep/home button,connect usb lead to pc only,start itunes,connect usb to phone whilst holding down the home button,itunes then detected the phone as being in recovery & asked if i wanted to restore it so i selected yes.
It ran through the process etc and restarted the phone once done.
Then a message on the itunes screen told me that there is a problem with this phone and go to the service center ???
I noticed that the serial number on the screen is now shown as N/A where before it would say the iphone name & serial number.
Any help would be great to get this sorted.
Ive removed the phone from the pc & its switched on "screen still dark" but toggle with the mute button and you get the vibration sound.
I connected the phone to itunes and was told there was an ios update to ios7
When i hit the button on the screen nothing happened.
I read on the forum to shutdown the phone with sleep/home button,connect usb lead to pc only,start itunes,connect usb to phone whilst holding down the home button,itunes then detected the phone as being in recovery & asked if i wanted to restore it so i selected yes.
It ran through the process etc and restarted the phone once done.
Then a message on the itunes screen told me that there is a problem with this phone and go to the service center ???
I noticed that the serial number on the screen is now shown as N/A where before it would say the iphone name & serial number.
Any help would be great to get this sorted.
Ive removed the phone from the pc & its switched on "screen still dark" but toggle with the mute button and you get the vibration sound.