IPhone 4S Version 9.3.2(13F69) Been up all night even talked to apple for 2 hours I can connect usb to the computer and iTunes recognizes it But when I go to Settings then scroll down to iTunes & App Store option it freezes and goes nowhere I have to tap the power button to unfreeze it same issue if I try to open app store on home screen as well as ITunes store the little circle thing beside the wifi indicator just keeps circling really frusterated with this issue need help have tried factory reset updating and connecting to iTunes and reset from there and nothing works my gf wants music and I cant sign into apple id on the phone it just freezes
I have included both screen shots.
I have included both screen shots.