iPhone 5 camera spots/smudges

[dodder92]

Hi guys, just taking some photos earlier and noticed these smudge spotty things appearing on all of my photos and a weird tiny purple line. Does anyone know what this is? And is there anything I can do about it other than take it in to Apple?

 

[nefan65]

Hi guys, just taking some photos earlier and noticed these smudge spotty things appearing on all of my photos and a weird tiny purple line. Does anyone know what this is? And is there anything I can do about it other than take it in to Apple?

No, its something in the lens itself. My son's i5 had it, and we went into the Apple Store/Genius Bar. The Genius said its a known issue, and they replace it on the spot, no questions...

 

[tgi]

No, its something in the lens itself. My son's i5 had it, and we went into the Apple Store/Genius Bar. The Genius said its a known issue, and they replace it on the spot, no questions...

Is it something that appears after regular use? or would it be something that has been there since day one? I'm asking because I've had my iPhone 5 since November and just noticed a smudge/mark on my photos yesterday. I'm wondering if it's always been (doubtful) or if it came out of nowhere.

 

[dodder92]

Did they say why or how it happens? I'm just reading around and some people have said that dropping the phone can dislodge the lens which then allows dust in.

 

[nefan65]

Is it something that appears after regular use? or would it be something that has been there since day one? I'm asking because I've had my iPhone 5 since November and just noticed a smudge/mark on my photos yesterday. I'm wondering if it's always been (doubtful) or if it came out of nowhere.

Sorry for the delay, been off of here for a bit. It does just happen. My son's had his since release, and it was fine until about a month ago. Took it to Apple Genius, and he said he'd try to clean it but it happens and it's a known issue...

 

[dictoresno]

Did they say why or how it happens? I'm just reading around and some people have said that dropping the phone can dislodge the lens which then allows dust in.

most come from the factory like that, mine did.

 

[joolz27]

same issue here

My iphone 5 has been great for 18 months. I take pictures almost every day. All of the sudden this morning I have one large black smudge and several smaller lighter spots all over every picture AND video (proving that it is not on the outside lens glass). Called Apple and they said I would have to pay for the out of warranty repair ($269 + tax) and they MAY land up just replacing it. I asked if a replacement would be an upgrade (5c or 5s) and they said no it would be the same model. Anyone have any experience with this? Do they tend to repair or replace? Are there still original iphone 5's available to ship?

 

[nox5]

i had the issue, cleaning the lense inside did not fix the spots it's a hardware issue