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Liam Steven

macrumors 6502
Original poster
Oct 9, 2012
335
63
Hi

My iPhone 5 started going crazy and the screen was flckering really bad. I did the usual and then a complete wipe but it was still flickering.

I've reported it to Apple and arranged an Express Replacement but now it has stopped flickering.

They have taken a few hundred from my account as I only have debit card.

Will they inspect and charge me?

I have other issues with Call quality (can't hear people but they can hear me) and Battery issues (battery won't charge properly and it jumps in percentage). I am also getting very slow Wi-Fi on multiple access points.

I told all of this to the Apple Rep but the email I got says "Display Flicking". Will they take into account the other problems?

I have AppleCare+ and running iOS 6.1.
 
Hi

My iPhone 5 started going crazy and the screen was flckering really bad. I did the usual and then a complete wipe but it was still flickering.

I've reported it to Apple and arranged an Express Replacement but now it has stopped flickering.

They have taken a few hundred from my account as I only have debit card.

Will they inspect and charge me?

I have other issues with Call quality (can't hear people but they can hear me) and Battery issues (battery won't charge properly and it jumps in percentage). I am also getting very slow Wi-Fi on multiple access points.

I told all of this to the Apple Rep but the email I got says "Display Flicking". Will they take into account the other problems?

I have AppleCare+ and running iOS 6.1.

Should be free to replace your phone, they just take money out your card beforehand so that they can hold on to something until they recieve your phone in the mail
 
They'll replace your phone for free. Even free shipping since you have AppleCare. :)
 
Thanks

I understand that part, I just don't want them to test it and find the screen working fine and then refuse to refund the £500+.
 
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