ive been having some problems with my 6s my battery dies at 10% part of my back camera makes a rattle noise i don't know if thats normal and siri doesnt pick up my commands i was just about to make an appointment but i dropped my phone on the carpet and the corner cracked not that bad can i get a replacement since its having all those issues even if i have a crack on the screen i have applecare+ till 2018