So my friend's iPhone 6s is Apple iD locked because he forgotten his Gmail account for his Apple iD.
He still knows the Apple iD login and password, but since the latest Apple's security update, the confirmation is sent to his Gmail, where my friend cannot access in order to get that verification. Tried to retrieve the account. But no luck, Google didn't verify that is him. My friend's Gmail last active was in 2010 (where he get his 1st iPad) for Apple ID registration.
Went to the Apple Service Center, with prove of the Iphone's purchase with receipt, they still can't do it. They told us to call Apple's Customer Service.
is there any way how to hard reset the iPhone without need the Apple ID confirmation?
current version: iOS 9.3.5
location: Malaysia
He still knows the Apple iD login and password, but since the latest Apple's security update, the confirmation is sent to his Gmail, where my friend cannot access in order to get that verification. Tried to retrieve the account. But no luck, Google didn't verify that is him. My friend's Gmail last active was in 2010 (where he get his 1st iPad) for Apple ID registration.
Went to the Apple Service Center, with prove of the Iphone's purchase with receipt, they still can't do it. They told us to call Apple's Customer Service.
is there any way how to hard reset the iPhone without need the Apple ID confirmation?
current version: iOS 9.3.5
location: Malaysia
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