Hi guys,
I'm not new to iPhones, have had them for years and have never come across this. I set up and activated my wife's and my iPhone 7+'s earlier this week with no issues. However, I'm trying to set up my mom's iPhone 7 for her tonight and am receiving the error, "iTunes could not connect to iPhone "iPhone" because an invalid response was received from the device."
Seems that everything online says this error occurs to jailbroken iPhones which this one obviously is not. When i plug in any of our other phones, they connect just fine. I put the iPhone into DFU and tried to do an iPhone recovery. However, when i hit restore iPhone, I get the error "software for this iPhone is not currently available, make sure you have the latest version of iTunes and try again." I've doubled checked and do have the latest version.
Any help would be greatly appreciated.
Thank you.
I'm not new to iPhones, have had them for years and have never come across this. I set up and activated my wife's and my iPhone 7+'s earlier this week with no issues. However, I'm trying to set up my mom's iPhone 7 for her tonight and am receiving the error, "iTunes could not connect to iPhone "iPhone" because an invalid response was received from the device."
Seems that everything online says this error occurs to jailbroken iPhones which this one obviously is not. When i plug in any of our other phones, they connect just fine. I put the iPhone into DFU and tried to do an iPhone recovery. However, when i hit restore iPhone, I get the error "software for this iPhone is not currently available, make sure you have the latest version of iTunes and try again." I've doubled checked and do have the latest version.
Any help would be greatly appreciated.
Thank you.