I've had my iPhone 7 Plus since launch. The last few weeks it has started getting uncomfortably hot after 5-10 minutes of use.
Something as light as Safari browsing causes both the top right corner (where the CPU is) and the bottom half to get hot to the point where it's uncomfortable holding it.
This is also reflected in the battery life, i'm no longer able to make it more than a day on a charge, despite only roughly 3-4 hours of screen on time, and light Safari, Facebook and Instagram usage. It's never in the sun, and ambient temp is roughly 15-20c.
What i've tried:
- Update to 10.3.3
- Factory reset and restore from iCloud backup
- Hard reset (off button + volume down)
- Soft reset (off button)
- Removed all apps from the multitasking menu
- Made sure nothing is syncing or backing up
Any suggestions?
I'm afraid if i send it in for repair they won't classify this as an issue/or be able to reproduce it. I live somewhere without physical Apple Stores, so that's not an option.
Something as light as Safari browsing causes both the top right corner (where the CPU is) and the bottom half to get hot to the point where it's uncomfortable holding it.
This is also reflected in the battery life, i'm no longer able to make it more than a day on a charge, despite only roughly 3-4 hours of screen on time, and light Safari, Facebook and Instagram usage. It's never in the sun, and ambient temp is roughly 15-20c.
What i've tried:
- Update to 10.3.3
- Factory reset and restore from iCloud backup
- Hard reset (off button + volume down)
- Soft reset (off button)
- Removed all apps from the multitasking menu
- Made sure nothing is syncing or backing up
Any suggestions?
I'm afraid if i send it in for repair they won't classify this as an issue/or be able to reproduce it. I live somewhere without physical Apple Stores, so that's not an option.