My daughter's iphone 7 plus has the greyed out wifi problem. Which it seems to mean it is a defective wifi chip. This phone is a replacement she received last October for her for iPhone 7 plus which had another hardware problem. So less than a year later, Apple wants her to pay $300 to "fix" (which mean give a refurbished phone) a problem that seems to be VERY common. Sound like a design flaw..........
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 7/Plus iPhone 7 Plus wifi Problem
- Thread starter Mr.Scarface
- Start date
- Sort by reaction score
The standard warranty is 1 year in the US. If it has been longer than that then you will likely have to pay for a replacement or upgrade if it is a hardware issue.
Sounds like the phone is out of warranty. If you plan to keep a phone for longer than 12 months, Apple Care is an absolute necessity, as you don't have that then find a sympathetic store who will do an exchange.
If you can prove it then sure you could get an exchange. You'll have to pay for an independent report and present that to apple. Or you could just move on.
3 months or which ever is longer, so if you had 9 months left on your 1yr warranty then you would get 9 months, if you had a month then you would get 3 months.
Perhaps but every company has a limited warranty and when it expires, it doesn't matter if its a manufacturer defect or not. Its not covered.
The replacement has either the rest of the 1 year or 90 days...whichever is longer.
[doublepost=1534168413][/doublepost]
Exactly. That is why we buy Apple care plus to cover us even for manufacturer’s defects past a year. And historically, Apple is exceptionally generous in making situations right even once warranties are over. They don’t have a history of ignoring issues and pretending like they don’t exist to screw their customers.
No. Wifi is the only problem.
Apple didn't become a Trillion dollar company by being customer-friendly. We know this. Yes, Apple will fix obvious issues, like with batteries out of warranty. However, they have to be sued to fix other things (Keyboards). Is Apple better than other manufacturers? Yes......doesn't get them off the hook.
The carriers are complicit too in trying to screw customers. Wanting you to be expensive insurance to make the profit. LOL. You pay them $10 a month for the RIGHT to pay them $200 to fix a phone....lol.
So, I have no qualms about trading (with in its current form) in this phone, when I upgrade that the flaw Apple refuses to fix. When I do a restore/factory reset, the wifi will work long enough............
Actually... Apple has been exceptionally customer friendly IMHO. This behavior goes back at least 16 years for me when they replaced my MacBook Pro in the last month of apple care extended warranty when it had an issue for the third time. They replaced it with the current model at that time. They have often helped me outside of a warranty period like when I didn't realize my iPad apple care warranty was almost over and didn't rush to get a screen replacement done. They replaced it for me for the warranty replacement price even though the warranty was over by the time I went. They have been so gracious to me that I have told them a few times that I will pay for the apple care replacement price when the issue is debatable... with regard to fault. I don't want them to blacklist me as having had too much good grace. I haven't experienced kindness from any other company like I have from Apple. I own a ton of apple products and have really not be disappointed by apple yet or felt like they have treated me unfairly.... but I don't expect companies to help me one I am out of warranty. If they do awesome... if they don't then that's just how it goes. (knocks on wood)
