iPhone 8(+) iPhone 8 Plus says ‘storage full’ but almost half of the space is available

Discussion in 'iPhone' started by dds89, Nov 9, 2017.

  1. dds89 macrumors newbie

    Joined:
    Sep 23, 2015
    #1
    Hi guys,

    Always read the forum. I have a problem that is getting very frustrating. I got my new iPhone 8 Plus 64gb 3 hours ago, restored from iTunes and I am getting the ‘storage full’ message, but almost half of the storage is available. What do you think this could be?
     
  2. Moi Ici macrumors regular

    Joined:
    Sep 21, 2012
  3. dds89 thread starter macrumors newbie

    Joined:
    Sep 23, 2015
    #3
    No, phone storage. Here is a screenshot. I don’t get it. Maybe I am missing something here.
     

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  4. Moi Ici macrumors regular

    Joined:
    Sep 21, 2012
    #4
    Where does it say “storage full”?
     
  5. dds89 thread starter macrumors newbie

    Joined:
    Sep 23, 2015
    #5
    Here is the storage full message. Also, it’s not letting me install the apps from the back up.
     

    Attached Files:

  6. Resqu2 macrumors 6502a

    Joined:
    Apr 23, 2011
    #6
    You have over 5gb tied up in old messages and large attachments within messages. I’d delete these first off if you can.
     
  7. dds89 thread starter macrumors newbie

    Joined:
    Sep 23, 2015
    #7
    Right, but what about the other 30gb? It should be available. It doesn’t even let me take pictures.
     
  8. Jamalien macrumors member

    Joined:
    Oct 29, 2014
    #8
    Lul what. I take it you’ve tried resetting and/or updating it. Glitch caused by your iTunes restore I presume but might disappear after it finishes syncing all your iCloud stuff perhaps. Also is ‘optimise iPhone storage’ selected in photos settings (not that this should cause this problem until it physically downloads your library to fill up your storage, but who knows).
     
  9. Packers1958 macrumors 65816

    Joined:
    Apr 16, 2017
    Location:
    South Dakota
    #9
    I had something similar happen to me a few years ago with my 6 Plus. After a FW update it doubled the amount of storage i had used for no reason. I had to restore as new, and then did a restore from an older backup.
     
  10. pdxmatts, Nov 9, 2017
    Last edited: Nov 9, 2017

    pdxmatts macrumors 68000

    pdxmatts

    Joined:
    Jan 12, 2013
    Location:
    Portland, OR
  11. Moi Ici macrumors regular

    Joined:
    Sep 21, 2012
    #11
    It does seem there’s a glitch somewhere. Like others have suggested, do it over again. Good luck
     

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10 November 9, 2017