Hi,
I use a racing app called ladbrokes. For your account to be activated correctly (it seems) you have to log in via a laptop or PC and input the username and password there and change your password to a preferred one there.
You can then go in via the phone app and log in, this is where I have the issues...
Sometimes when I log in it works fine and then other times it's not recognising my password. I try then to use a web browser on my phone safari or chrome and it works fine and then again doesn't work. I'm pulling my hair out, as they will only send me a new password and it's back to the start!
- is it my iPhone(5) set up possibly,? Ie my settings?
- is it that the iPhone can't recognise the password due to to settings?
- am I confusing the issue by having a web browser log in and then app open at the same time for the same account?
Can't understand why the app won't work here.
Help please! Thanks
I use a racing app called ladbrokes. For your account to be activated correctly (it seems) you have to log in via a laptop or PC and input the username and password there and change your password to a preferred one there.
You can then go in via the phone app and log in, this is where I have the issues...
Sometimes when I log in it works fine and then other times it's not recognising my password. I try then to use a web browser on my phone safari or chrome and it works fine and then again doesn't work. I'm pulling my hair out, as they will only send me a new password and it's back to the start!
- is it my iPhone(5) set up possibly,? Ie my settings?
- is it that the iPhone can't recognise the password due to to settings?
- am I confusing the issue by having a web browser log in and then app open at the same time for the same account?
Can't understand why the app won't work here.
Help please! Thanks