When backing up parents iPhone to Catalina, i uncheck "encrypt Backup", but afterwards under "Manage Bacukup" their is paddlock as though the backup was actually encrypted, however i never saw any password dialog.
Similarly, when i try and uncheck the opton after backup is done, its asks for a password..... What Password ? i never set one.
I tried this method with my own iPhone 6s plus, and its ok, so its unique to iPhone 5c my parents use. (10.3.3)
I tried "Reset all Settings" and didn't help.
Similarly, when i try and uncheck the opton after backup is done, its asks for a password..... What Password ? i never set one.
I tried this method with my own iPhone 6s plus, and its ok, so its unique to iPhone 5c my parents use. (10.3.3)
I tried "Reset all Settings" and didn't help.