I Googled around, and searched this site but didn't find an issue exactly like mine. This past week I tried to call someone in my contacts. A Verizon message came on saying long distance is not included in my plan. I have Unlimited data, calls, texts, etc....I searched around in my contacts, and it seems that most of the numbers have been manipulated somehow to either include strange characters, parenthesis, or are missing a 1 in front of the area code...when I manually enter the 1 then the number it calls fine...how can I fix this without laboriously going through my entire contact list and adding the 1?