I am posting this from work, trying to talk my wife through a problem as she gets her new iPhone up and running. As she has synced with iTunes after picking up the phone at the AT&T store, the only contacts that appear are tied to our Mobile Me account, which doesn't seem to match Address Book on our iMac. As she prepared to get the iPhone today, she diligently went in and updated Address Book, but for some reason, this isn't what her iPhone is synching with. I'm trying to troubleshoot over the phone - I'm guessing she needs to tell the iPhone to synch with Address Book instead of Mobile Me contacts, OR we need to get the Mobile Me contacts to synch with the updated contacts in Address Book. Am I thinking through this correctly? Any ideas on how to explain either of these two steps would be greatly appreciated.
Trying to do this over the phone is...fun
Trying to do this over the phone is...fun