iPhone X Iphone IP67 is not waterproof, is it a scam ?

[CedCanada]

Hi guys,

I have an Iphone X, as everybody, I saw the keynote where there is IP67 water....etc...

I checked IP67 standard where it's wrote 1 meter in immersion, great !!!

During my shower, I listen music with my Iphone, I wanted to change the music and this one slips in the water, 10 seconds, no stress, it's IP67

You know what I mean, the Iphone is dead.

Go to Apple Store, and the employee told me, the Iphone is not waterproof, you have to buy a replacement model.

Are you serious ???

It's IP67 but it's not waterproof, so why you use IP67 standard ????

It's like FORD sell the car with a warranty against the rust but when you have it, he say, sorry guy it's not under warranty !!!

Why there is NO CLASS ACTION against that ?

Am I alone to feel it's like a scam ?

 

[DeltaMac]

Maybe this article will help you understand that even though you may feel you have a complaint about Apple, the cause (IP67 rating) is one that Apple has covered in a pretty clear way.

 

[tt061282]

I doubt you’re alone, but most likely in the minority. I know IP67 doesn’t mean waterproof, but water “resistant” there’s just differences that yes Apple makes abundantly clear

 

[CedCanada]

I disagree, the 7 of IP67 is for that : Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).

So, why Apple say it's not waterproof and use IP67 ?

 

[acorntoy]

I disagree, the 7 of IP67 is for that : Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).

So, why Apple say it's not waterproof and use IP67 ?

Because those aren’t ratings of being waterproof, they are ratings of water resistance. Which Apple says can wear and go away with time.


You seem stuck on the fact of 1m immersion, but your also forgetting in a shower the phone isn’t just sitting in water it’s gets blasted by it.

 

[CedCanada]

Ok, but I feel they are play on confusion, it's not clear and now for the first time I will be disappointed with Apple and for me and my friends I will not promote Iphone.

 

[fartnugget213]

I can understand where you are coming from, but it is going to vary case to case.

For you, IP67 didn't mean much.

For me, I've only ever submerged my phone once, it was sitting about 6 feet high in my shower on a ledge that I've had it on hundreds of times with no problem.

It slips, falls and stays in hot soapy water for a good 7 seconds. My earpiece speaker is much quieter than it was before, and it has a static sound now, but it saved me a trip back to apple only for someone to tell me I need to pay another $1000.

In my case, it wasn't a scam, it saved my phone from critical water damage.

 

[acorntoy]

Ok, but I feel they are play on confusion, it's not clear and now for the first time I will be disappointed with Apple and for me and my friends I will not promote Iphone.

Your not going to find a viable alternative besides niche phone manufacturers. No top Android manufacturers will accept warranties for their flagship water resistant phones.

So unless you want something like this:
https://www.verizonwireless.com/smartphones/kyocera-duraforce-pro/

There’s not much choice.

 

[CedCanada]

OK thanks guys

 

[Superrjamz54]

Hi guys,

I have an Iphone X, as everybody, I saw the keynote where there is IP67 water....etc...

I checked IP67 standard where it's wrote 1 meter in immersion, great !!!

During my shower, I listen music with my Iphone, I wanted to change the music and this one slips in the water, 10 seconds, no stress, it's IP67

You know what I mean, the Iphone is dead.

Go to Apple Store, and the employee told me, the Iphone is not waterproof, you have to buy a replacement model.

Are you serious ???

It's IP67 but it's not waterproof, so why you use IP67 standard ????

It's like FORD sell the car with a warranty against the rust but when you have it, he say, sorry guy it's not under warranty !!!

Why there is NO CLASS ACTION against that ?

Am I alone to feel it's like a scam ?

Showering with a phone is a bad idea. Water vapor can enter the phone no matter what the rating says even if it’s ip68 rated. Samsung and Apple state in their manuals not to bring their devices into the shower. It’s use at your own risk. There is no warranty going to cover a situation where the manufacturer says you can’t use it. Apple uses the water proofing for accidental drops. No phone is actually water proof. Water resistant maybe. But showering isn’t actually covered in water resistance. Steam is going to get into the phone. Especially when the phone uses glue to seal it. Glue will lose it’s stickiness in that situation.

 

[torana355]

So many people don't understand the difference between water resistance and water proof. Ip67 is just a rating of water resistance, it is there to minimise the risk of water damage but is not covered by manufacturer warranties.
[doublepost=1534048943][/doublepost]

Ok, but I feel they are play on confusion, it's not clear and now for the first time I will be disappointed with Apple and for me and my friends I will not promote Iphone.

All manufacturers are the same its not just Apple. My Samsung S9 is ip68 rated but it does not mean it will be covered under warranty if it gets water damage.

 

[aakshey]

This is why you need to invest in AppleCare+.

 

[eyoungren]

Manufacturer announces a device is water resistant and all of a sudden people think they can take showers with their electronic devices.

 

[44267547]

Manufacturer announces a device is water resistant and all of a sudden people think they can take showers with their electronic devices.

I think a lot of it has to do with ignorance. Some literally don’t understand what water resistant really means, and they misinterpret that for ‘waterproof’. I see a lot of members misconstrue the term waterproof for water resistant being the same thing, when they are not.

But when it comes to pure logic, I have no idea why somebody would need to bring their smart phone in the shower with them. It literally baffles me that some can’t be separated from their phones for more than 10 minutes to take a shower because somebody needs to browse Snapchat or Facebook.

 

[fred98tj]

And what about the ones that accidentally drop their phones in the toilet ? Why the hell would someone be using their phone while taking a crap. It’s beyond me. I have never taken a phone with me in the bathroom

 

[Phone Junky]

I spent $1000 on an ELECTRONIC device. I don't care what kind of water resistance rating they claim on it, it's not going in any water if I can help it. A phone anywhere near a shower? Why? I just don't get it.

 

[44267547]

And what about the ones that accidentally drop their phones in the toilet ? Why the hell would someone be using their phone while taking a crap. It’s beyond me. I have never taken a phone with me in the bathroom

You would be _completely_ surprised about the amount of posts I have read where members have taken their phones in the bathroom with them and dropped it in the toilet and blame Apple for the failed water resistance. Not even joking.

 

[keysofanxiety]

Ok, but I feel they are play on confusion, it's not clear and now for the first time I will be disappointed with Apple and for me and my friends I will not promote Iphone.

You take your phone in the shower with you and wonder how it got liquid damaged?!

Not only is that tempting fate which is ridiculous for such an expensive device, but steam produced from the shower can seep into cracks in a way that water normally can’t. This is basic physics. My word do I despair for humanity sometimes.

 

[steve62388]

And what about the ones that accidentally drop their phones in the toilet ? Why the hell would someone be using their phone while taking a crap. It’s beyond me. I have never taken a phone with me in the bathroom

You’re in the minority.

https://www.cbsnews.com/news/survey-75-percent-of-americans-admit-to-using-phone-while-in-bathroom/

 

[eyoungren]

I think a lot of it has to do with ignorance. Some literally don’t understand what water resistant really means, and they misinterpret that for ‘waterproof’. I see a lot of members misconstrue the term waterproof for water resistant being the same thing, when they are not.

But when it comes to pure logic, I have no idea why somebody would need to bring their smart phone in the shower with them. It literally baffles me that some can’t be separated from their phones for more than 10 minutes to take a shower because somebody needs to browse Snapchat or Facebook.

Yeah, I don't care if a device I have is actually waterproof or not. I don't need it in the shower with me.

My dad was an electrical engineer in aerospace for 30+ years and I was taught to respect electricity. Water resistant, waterproof or not mixing water and electricity is a good avenue to winning a Darwin award. My device stays OUTSIDE of the bathroom altogether. Don't need water damage through steam either!
[doublepost=1534086147][/doublepost]

You’re in the minority.

https://www.cbsnews.com/news/survey-75-percent-of-americans-admit-to-using-phone-while-in-bathroom/

I did a few times…until the ONE time where I ALMOST dropped the damn thing where you'd think and the ONE time it almost did a header into the bathtub.

After that it was obvious to me that I was too much of a danger to myself in doing this - so my phone remains outside now, period.

 

[VivaLasVegas]

Showering with a phone is a bad idea. Water vapor can enter the phone no matter what the rating says even if it’s ip68 rated.

My phone shows liquid damage even though it has never been in water. The only reason I got my iPhone X replaced is AppleCare+.

You take your phone in the shower with you and wonder how it got liquid damaged?!

Not only is that tempting fate which is ridiculous for such an expensive device, but steam produced from the shower can seep into cracks in a way that water normally can’t. This is basic physics. My word do I despair for humanity sometimes.

That shouldn't show as liquid damage though as the phone wasn't physically in water. I had an issue with getting my iPhone X replaced which has never been in water.

Yeah, I don't care if a device I have is actually waterproof or not. I don't need it in the shower with me.

My dad was an electrical engineer in aerospace for 30+ years and I was taught to respect electricity. Water resistant, waterproof or not mixing water and electricity is a good avenue to winning a Darwin award. My device stays OUTSIDE of the bathroom altogether. Don't need water damage through steam either!

I only have my phone in the bathroom when I am on call or something is going on where someone might need to get ahold of me immediately.

 

[eyoungren]

I only have my phone in the bathroom when I am on call or something is going on where someone might need to get ahold of me immediately.

Yeah, I can see that. In your position I'd do everything I could to minimize the exposure, which I am sure you try to do yourself already.

 

[NoBoMac]

Water vapor can enter the phone no matter what the rating says even if it’s ip68 rated.

This. Have had BT earbuds that are water resistant go no where near the actual water while showering (ie. sitting on the sink about 10ft away) and the hot water vapor has temporarily fritzed them (one bud had temporary muffled sound).

Other threads about this, and valid point brought up re: you drop the phone, the seals can now no longer be seated properly, introduce a gap. Still better than nothing for the odd time you might spill your coffee on the device, but, ditto the definitely not made to go regularly into water comments.

It's along the lines of "air-tight" food storage containers: they really are not air-tight, they are air-resistant and won't prevent food from eventually turning bad.

 

[mctrials23]

Unless apple can make a 100% waterproof phone to 100m+ you won't have any guarantee if water damage occurs. One person comes in with water damage from dropping their phone in 6 inches of water and another comes in after purposely submerging their phone in 5m of water to claim on their apple care. How do you know which is which? How do you know that they just dropped it in the sink when washing up?

They don't cover it because it would be a massively easy way for someone to bugger their phone and get a new one on the cheap.

 

[keysofanxiety]

My phone shows liquid damage even though it has never been in water. The only reason I got my iPhone X replaced is AppleCare+.

That shouldn't show as liquid damage though as the phone wasn't physically in water. I had an issue with getting my iPhone X replaced which has never been in water.

I only have my phone in the bathroom when I am on call or something is going on where someone might need to get ahold of me immediately.

The OP took their phone in the shower with them and questioned why it got liquid damaged. Naught too bright. They didn’t buy AppleCare either.

Your issue is something else entirely. It doesn’t have much to do with this story — I’d recommend starting a new thread.