iPhone order on hold, Apple and AT&T blaming each other

[bigtar]

I ordered this phone on 6/15, at 7PM PDT. Today I received an email from Apple saying that during the set up, AT&T put a hold on the order. I called AT&T, and they say there is no problem. I call Apple, and they say that AT&T has put a "D74 Block" on the purchase and I need to resolve it with AT&T. "Talk to a supervisor if the first person can't help" Call AT&T back, no one, including the supervisor, knows what a D74 Block is. Again, they say nothing is wrong, and it's on Apple. Back on hold with Apple. Getting frustrated.

 

[Bob Loblaw]

And then you found $5 in your phone?