Hi everybody, this is my first post! Thank you for allowing me into the group and I’m sure I will find the answer I need here.
I have had an iPhone SE 2020 from New and recently it would not load any data randomly when on 4G, if I switched Wi-Fi on then it would load the webpages instantly.
I contacted my mobile phone provider who sent me a new Sim card and this did not cure the problem, I then changed mobile phone provider (to a better deal too) from Three to Giffgaff and this again did not cure the problem.
I got another phone and restored everything from iCloud to that phone and it is exactly the same!!!
I spoke to a genius in the local Apple shop who told me it is most likely a bug that is being held in my back up on iCloud so he told me to set up as a new phone and start again but I don’t know how to do this without losing my contacts and photos and videos.
The rest I can load again but how is it possible to set up as a new phone but still import contacts and photos from my old iCloud backup?
Maybe, someone has experienced this before and knows exactly what the problem is and it’s something else so I’m really hoping to find the answer on here as it is really frustrating when I am out and about and 4G just won’t load.
I get the little spinning circle up on the top of the screen for about 10 seconds then it says page cannot be displayed.
It doesn’t just happen with the Internet, it happens with my satnav, music, video and anything else that uses cellular data. It just gets stuck in a loop and won’t do anything so normally I have to turn Airplane Mode on for 10 seconds, then off again and it will normally load whatever it is struggling with.
Thanks in advance!
Mark.
I have had an iPhone SE 2020 from New and recently it would not load any data randomly when on 4G, if I switched Wi-Fi on then it would load the webpages instantly.
I contacted my mobile phone provider who sent me a new Sim card and this did not cure the problem, I then changed mobile phone provider (to a better deal too) from Three to Giffgaff and this again did not cure the problem.
I got another phone and restored everything from iCloud to that phone and it is exactly the same!!!
I spoke to a genius in the local Apple shop who told me it is most likely a bug that is being held in my back up on iCloud so he told me to set up as a new phone and start again but I don’t know how to do this without losing my contacts and photos and videos.
The rest I can load again but how is it possible to set up as a new phone but still import contacts and photos from my old iCloud backup?
Maybe, someone has experienced this before and knows exactly what the problem is and it’s something else so I’m really hoping to find the answer on here as it is really frustrating when I am out and about and 4G just won’t load.
I get the little spinning circle up on the top of the screen for about 10 seconds then it says page cannot be displayed.
It doesn’t just happen with the Internet, it happens with my satnav, music, video and anything else that uses cellular data. It just gets stuck in a loop and won’t do anything so normally I have to turn Airplane Mode on for 10 seconds, then off again and it will normally load whatever it is struggling with.
Thanks in advance!
Mark.