iPhone stuff in DFU/Recovery mode—won't restore

Discussion in 'iPhone' started by alphaod, Jul 30, 2009.

  1. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #1
    Just got an iPhone… it was having some issues where settings were not getting saved; since it is a new phone I figured I'd perform a restore.

    Except it won't restore. I keeps giving me the same error message. I know there is nothing wrong with the ipsw file, my computer, nor the cable since I can successfully restore another iPhone with no issues. It's just this phone.

    Never had a problem like this before, not with older iPhones nor iPod touches.

    So what are my possible solutions? Let's just say exchanging the phone is not the easiest thing to do.

    Here is the error message:
    [​IMG]
     
  2. Knowlege Bomb macrumors 601

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #2
    Have you tried googling the error? Type it into the search exactly as it is in the popup box and you'll get all kinds of hits. That's how I've always found my way around errors like that.
     
  3. -aggie- macrumors P6

    -aggie-

    Joined:
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    Location:
    Where bunnies are welcome.
    #3
    A lot of these errors are due to updates for iTunes. Have you updated?
     
  4. alphaod thread starter macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
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    NYC
    #4
    Yeah I tried many solutions posted including changing USB ports, different user accounts, different computers, using a Windows machine; nothing is working.
     
  5. aprofetto macrumors 6502a

    aprofetto

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    #5
    Are you pointing the restore to a custom .ipsw file, or just restoring directly from iTunes?
     
  6. jmann macrumors 604

    jmann

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    #6
    Do you get the same error with both DFU Mode, and Recovery? And is it a 3G or 2G?
     
  7. musicman0725 macrumors member

    Joined:
    Oct 25, 2007
    #7
    Likely, you aren't doing the restore in DFU mode (DFU mode is different from recovery mode). DFU mode will have a black screen while recovery mode will show a connect to iTunes logo:

    URL: http://www.ihackintosh.com/2009/06/recovery-mode-and-dfu-mode/

    Also, you mentioned that you've used the ipsw file with another iphone. I'm not sure what model iphone you're using but the firmware is slightly different depending on iphone model and is named accordingly (ie. 1,1 = 2G; 1,2 = 3G; 2,1 = 3GS).
     
  8. -aggie- macrumors P6

    -aggie-

    Joined:
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    #8
    found this on macworld:

    "If that doesn’t fix the problem, the most likely cause is that one or more of the .ipsw files, located in your user folder/Library/iTunes/iPhone Software Updates folder, are damaged. The solution is to delete the files and try the Restore command again. New copies of the files will download and the process should proceed as expected."

    The link:

    http://www.macworld.com/article/132218/2008/02/0222bugsnfixes.html
     
  9. alphaod thread starter macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #9
    Directly in iTunes.

    Both on a 3GS

    Yes I tried both methods. I tried it in the plug-into-iTunes mode and the ones with a blank screen; doesn't work either way.

    And the other phone is a 3GS as well.

    Tried that already as well and it didn't work. Tried it on multiple computers as well, and 3 new cables.
     
  10. jmann macrumors 604

    jmann

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    #10
    So I think you have honestly exhausted all of your options. Why is exchanging it "not an easy thing to do"?
     
  11. aprofetto macrumors 6502a

    aprofetto

    Joined:
    Dec 19, 2008
    Location:
    Hamilton, Ontario
    #11
    Maybe try uninstalling and reinstalling iTunes? Not sure it will work, but you've already gone this far...
     
  12. alphaod thread starter macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #12
    Because the phone is factory unlocked from New Zealand and I'm not in New Zealand.

    I tried that as well and it didn't work either.
     
  13. apple3g040193 macrumors 6502

    apple3g040193

    Joined:
    Jun 16, 2009
    #13
    is the other phone from new zeland if it isnt thats ur problem
     
  14. alphaod thread starter macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #14
    Yes the other phone is from New Zealand as well; I bought them together and the other one works great.
     
  15. milani macrumors 68000

    milani

    Joined:
    Aug 8, 2008
    #15
    This might be really stupid advice but did you try recovering the phone on a different computer?
     

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