Other iPhone trade in: How does it work?

[xero9]

Hi all,

Normally I pass my iPhone down to another family member but I've been having some issues with my X, so I'd rather just get rid of it. How does it work exactly as far as money owed and money received? My plan is to wake up at 3am or whenever the preorders open, so I'm wondering if they take the amount I'm eligible off right away and maybe bill me for it if I don't mail my phone in within the specified time?

This is in Canada if it makes a difference.

 

[Tom G.]

I’ve done the trade in on my last upgrade on both my iPhone and Apple Watch. You sign up for the program when you order your phone. You answer a few questions about the state of your phone, such as is the screen cracked, and do all the buttons work etc. Apple quotes you a price based on your answers. If you agree, then about the time you receive your new phone you will also receive a box to return your old phone to Apple. When Apple receives your old phone they will credit you.

If you try to pull a fast one and not send them the old phone you will be charged the full amount for your new phone.

 

[xero9]

Thanks for the info!