iPhone 12 Pro iPhone UK finance trade in query

[Mercury1]




I'm hoping someone can help here with how the financing works when trading in an old device direct at Apple.

I’ve been looking at getting a 12 direct and possibly trading in my old device in the process, this lowers the amount I need to finance and in turn gives me lower monthly payments.

Let's assume I change my mind on the trade in and wish to keep it, where does the extra balance owed go?
I assume they can't increase the amount of credit I initially applied for with a third party?

So I ring apple direct, contact apple on chat.. I get different answers every time.
First rep says we just add the balance on to your finance agreement with Barclays.
Second rep said apple will bill my account direct with the billing details I use for iTunes etc.

Anyone ever been in this position, the answer keeps changing?
Thank you

 

[Buz40]

The trade amount is held against the card you have on file for App Store payments etc. If you don’t send your trade phone in within 14 days of receiving your new phone, or they decide the phone isn’t worth what they quoted then the card gets charged either the full amount in the case of not returning it, or the difference between the original quoted value and the revised value. Have just done this myself.

 

[Mercury1]

The trade amount is held against the card you have on file for App Store payments etc. If you don’t send your trade phone in within 14 days of receiving your new phone, or they decide the phone isn’t worth what they quoted then the card gets charged either the full amount in the case of not returning it, or the difference between the original quoted value and the revised value. Have just done this myself.

Thank you!

Did you also take out finance alongside the initial trade in?

 

[Buz40]

Thank you!

Did you also take out finance alongside the initial trade in?

Yes