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Medicbowling

macrumors newbie
Original poster
Dec 28, 2019
4
1
Need help. My phone X recently lost the ability to send plain text messages through Snapchat. It will send pics and videos that I take love through Snapchat to most people. It won’t send a pic or video from my library. And it won’t send pics in group chats. This only happens on cellular data. It will work on WiFi or even hotspotted to another phone. I’ve reset the network settings, uninstalled the app and reinstalled it, cleared the cache in the app. Even erased the whole phone and restored it to an iCloud backup. Any ideas on how to fix this??
 
Do you have iCloud photos turned on? And Optimise iPhone Storage also on? If so, try Download and Keep Originals

Also, you’ve got mobile data enabled? And you’ve got available data on your phone plan?
f40b9873aca277a3b9d3eab2bb79b258.jpg
c41023ebbff512dbce14559b3d71538a.jpg
 
Do you have iCloud photos turned on? And Optimise iPhone Storage also on? If so, try Download and Keep Originals
f40b9873aca277a3b9d3eab2bb79b258.jpg
My settings are exactly as they are in your picture. iCloud photos is turned on and it’s set to download and keep originals
 
I’ve had the same issue for about a week. Snapchat says it’s an AT&T problem, AT&T says it’s a Snapchat problem.
 
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I’ve had the same issue for about a week. Snapchat says it’s an AT&T problem, AT&T says it’s a Snapchat problem.
I can’t get Snapchat support to reply back to me. I can log in on another at&t phone and it works just fine. I’m at my wits end with it
 
I can’t get Snapchat support to reply back to me. I can log in on another at&t phone and it works just fine. I’m at my wits end with it
I’m actually on an 11Pro. I’be just been checking religiously for a new Snapchat update hoping that will fix it.
 
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