Can Apple do anything to a iPhone which would increase the Battery Health other then swap the battery?
In April of this year I purchased a used iPhone XS through Amazon which had a "Battery Health" of 93% when I received it. The iPhone was cosmetically perfect when I received it but I did notice one of the Pins in the Lighting Connector was either missing or bent. Since my iPhone charged ok and I could attach it to my laptop without issue I never considered sending it back. Unfortunately by June the battery health on my iPhone had dropped from 93% down to 82% which was getting close to the 80% Amazon requires these phones to be over. I reach out to the seller on Amazon who offered to refund my money or let Apple replace the battery at the sellers expense. Since I really liked my iPhone XS I chose the battery replacement path but Apple was hesitant to make the repair because my battery was still over the 80% threshold. By the middle of July my iPhone XS's battery health had dropped to 79% which was good enough for Apple to proceed with the battery replacement at my cost( Amazon/Seller).
I do not live near any Apple stores or Best Buy's for that matter so I had to ship my iPhone to them. After they received my iPhone and did their inspection I received a email notifying me they couldn't replace the battery because of the broken pin in the lighting connector but for $589.00 they would graciously proceed. I kindly declined the repair which closed my case and my phone was shipped back to me amazingly at no cost which I couldn't believe. I figured I would at least be charged for the inspection labor & shipping cost.
Fast forward a few days and my iPhone shows back up by way of Fed Ex. After setting my iPhone back up I was shocked when I noticed the Battery Health was at 100% and the "Important Battery Message" was gone.
What Happened?
In April of this year I purchased a used iPhone XS through Amazon which had a "Battery Health" of 93% when I received it. The iPhone was cosmetically perfect when I received it but I did notice one of the Pins in the Lighting Connector was either missing or bent. Since my iPhone charged ok and I could attach it to my laptop without issue I never considered sending it back. Unfortunately by June the battery health on my iPhone had dropped from 93% down to 82% which was getting close to the 80% Amazon requires these phones to be over. I reach out to the seller on Amazon who offered to refund my money or let Apple replace the battery at the sellers expense. Since I really liked my iPhone XS I chose the battery replacement path but Apple was hesitant to make the repair because my battery was still over the 80% threshold. By the middle of July my iPhone XS's battery health had dropped to 79% which was good enough for Apple to proceed with the battery replacement at my cost( Amazon/Seller).
I do not live near any Apple stores or Best Buy's for that matter so I had to ship my iPhone to them. After they received my iPhone and did their inspection I received a email notifying me they couldn't replace the battery because of the broken pin in the lighting connector but for $589.00 they would graciously proceed. I kindly declined the repair which closed my case and my phone was shipped back to me amazingly at no cost which I couldn't believe. I figured I would at least be charged for the inspection labor & shipping cost.
Fast forward a few days and my iPhone shows back up by way of Fed Ex. After setting my iPhone back up I was shocked when I noticed the Battery Health was at 100% and the "Important Battery Message" was gone.
What Happened?
